Managed parts counter and sales.Recorded inventory, and ensured common items were kept in stockAnswered and directed phone calls to relevant staffScheduled meetings and appointmentsOrdered and took stock of office suppliesPrepared documentsProcessed and directed mail and incoming packages and deliveriesGreeted and directed visitors and new staff to the organisationWrote and issued emails to teams and departments on behalf of the OwnerFound ways to improve administrative processesBanking and bill payments

Built and maintained excellent relationships with clients through superior customer serviceContributed information, ideas, and research to help develop marketing strategies for clientsDetailed, designed, and implemented marketing plans for each product or service being offeredSet marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channelsDeveloped sales strategies and approaches for various products and services, such as specialpromotions and sponsored eventsAnswered questions from clients about product and service benefitsTracked sales data and works to meet quotas or sales team goalsAnalyzed trends, data, demographics, pricing strategies, and other information that can potentiallyimprove marketing and sales performanceCreated and presented regular performance reports for managers and ownersHelped to interview, hire, manage, and direct members of the company's marketing and sales teamsAttended trade shows to assist in setup, operations, staffing and public relationsTravelled to industry events and to meet clients as neededHave had photographs, product reviews and tourism editorial published as part of additional duties

Perform regular inspections to ensure that systems and equipment continue to work according to theirSpecifications.Test all basic alarm panel functions to make sure that every feature is functional.Assists in responding to maintenance calls, and troubleshooting devices - Complete repairs of non-functioning alarms, restoring them to original functionality or replace them if necessary.Educate customers on preventative care and regular maintenance to prevent system malfunctions.

Maintain a positive attitude, high level of commitment to the company and all of its policies and procedures.Determine staffing requirements with general manager, hire and train new staff.Supervise direct reporting staff according to overall company policy.Apply strategic planning to determine company, department or unit objectives.Set employee goals and objectives.Develop staff to maximize potential.Monitor staff performance including performance reviews.Delegate work duties to staff to attain objectives.Ensure all resources are in good working order, allocate use of available resources as needed.Monitor and assist staff with work progress, assist in completing/meeting production goals. Evaluate current business processes and systems. Plan and implement procedures and systems to maximize operating efficiency.Co-ordinate financial and budget activities for maximum operational efficiency.Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.Responsible for the achievement of department/division/unit productivity and quality goals.Any additional duties associated with maintaining the day to day operations of the business.Service manager work in conjunction and reports directly to the General Manager in implementing and achieving all job duties and requirements.

Accurate uploading and processing of data to insurance companies. Renewal coverage and discount reviews.Handling of late payment notices, banking changes and payments.Issue certificates of insurance for various additions.Sorting of company mail/policy documents.

Managing of the front end services (Courtesy desk, Cashiers, Greeters, Shopping carts) Provide support for other associates (Price matching, Register functions, Line relief)Handling of money to ensure all cashiers have the necessary changeOrganizing of the schedule, and making sure the associates take their required breaksOpening and closing the store (Ensure all registers are counted to the correct amount, and that all areas have been left in a tidy manner)General customer service (Listen to customer comments & complaints, ensure all customers are satisfied with their shopping experience)

Interact with suppliers, contractors and general public on a daily basis.Provide job quotes to various types of customers.Perform & maintain inventory.Replenish stock.Order and ship products to customers and suppliers.