Benjamin Morton Email and Phone Number

• Lead HR organization supporting seven delivery stations spanning across five states (CA, AZ, NV, UT, & CO) supporting 4,000+ non-exempt employees• Direct partner with legal, workers’ compensation, and accommodations teams to ensure compliance with regulatory laws• HR partner for Sr. Operations Manager and co-responsible for succession planning and manager development of 75+ exempt managers• Developed, piloted, and launched a network-wide performance management policy impacting 80+ delivery stations and 60,000+ employees throughout North America• Successfully surveyed 16,000+ associates to re-align their schedule to improve efficiency within the business over a four-week period resulting in a 21% YoY decrease in labor hours

• Established HR priorities and operating mechanisms to influence continuous improvements within business• Ensured HR programs and plans were aligned to the business priorities and monitored effectiveness through the tracking of key metrics• Implemented effective development, employee relations, retention and reward programs reducing annual attrition by 15%• Strong internal and external customer service focus with successful implementation of Amazon’s Shift Choice program for 700+ non-exempt employees

• Key stakeholder in strategy behind staffing of 700+ non-exempt employees to ensure department and building stability while focusing on productivity and turnover reduction• Directly responsible for legal and regulatory compliance for FMLA/workers’ compensation issues• Managed employee relations and labor relations by addressing employee concerns real-time eliminating risk to the company• Influenced and modeled coaching techniques to develop manager capabilities with 35+ exempt managers