Benjamin Neis Email & Phone Number

Minneapolis, MN, US

Brooklyn, New York, United States

- Proficient in delivering exceptional customer service to clients, customers, and stakeholders- Effectively communicate with vendors to ensure precise and timely fulfillment activities- Skilled in processing and entering orders accurately- Experienced in invoicing orders promptly upon shipment- Proven ability to resolve issues and inquiries from clients.

Brooklyn, New York, United States

• Assists with space allocation and promotional planning to meet the needs of merchandise presentation standards set forth by corporate planograms and guidelines.
• Perform any store tasks asked by managers depending upon staffing levels and business needs to assist in creating a seamless experience for guests.
• Process item returns, respond to phone calls, and handle inquiries in a fast-paced retail environment.
• Inform guests of digital product and promotional offerings through the Target Circle App
• Exceeds corporate sales goals by selling 75+ Target Red Cards in 5 years of employment.

Phoenix, Arizona, United States

• Provided fellow students and guests of the university with positive and effective technical support while tracking end-to-end funnel management through Zendesk CRM software.
• Continuously provided ‘one-call solutions’ to students regarding technical difficulties.
• Exhibited outstanding customer service while technical support issues increased by 5x due to the shift to online learning during the coronavirus pandemic.

Phoenix, Arizona, United States

• Expanded the TEDx social media program across multiple channels such as Instagram, Facebook, LinkedIn, and Twitter with the primary goal of advocating awareness for speakers and increasing event attendance.
• Collaborated with colleagues by conducting weekly meetings to ensure event promotional goals were exceeded and timelines were met.
• Analyzed post-campaign social media performance through Google Analytics to optimize future conference marketing strategies and tabling events.
• Engagement on Instagram posts increased 30% compared to the prior year’s TEDx marketing campaign.