Benjamin Neis Email & Phone Number

Minneapolis, Mn, Us

Brooklyn, New York, United States

- Proficient in delivering exceptional customer service to clients, customers, and stakeholders- Effectively communicate with vendors to ensure precise and timely fulfillment activities- Skilled in processing and entering orders accurately- Experienced in invoicing orders promptly upon shipment- Proven ability to resolve issues and inquiries from clients, such as delivery errors- Proficient in maintaining accurate inventory levels for assigned clients within ERP systems- Ensure adherence to state and federal regulatory requirements- Collaborate closely with other departments to accomplish cross-functional tasks- Manage a shared email inbox with the team efficiently- Perform additional duties as assigned

Brooklyn, New York, United States

• Assists with space allocation and promotional planning to meet the needs of merchandise presentation standards set forth by corporate planograms and guidelines.• Perform any store tasks asked by managers depending upon staffing levels and business needs to assist in creating a seamless experience for guests. • Process item returns, respond to phone calls, and handle inquiries in a fast-paced retail environment. • Inform guests of digital product and promotional offerings through the Target Circle App• Exceeds corporate sales goals by selling 75+ Target Red Cards in 5 years of employment.

Phoenix, Arizona, United States

• Provided fellow students and guests of the university with positive and effective technical support while tracking end-to-end funnel management through Zendesk CRM software.• Continuously provided ‘one-call solutions’ to students regarding technical difficulties.• Exhibited outstanding customer service while technical support issues increased by 5x due to the shift to online learning during the coronavirus pandemic.

Phoenix, Arizona, United States

• Expanded the TEDx social media program across multiple channels such as Instagram, Facebook, LinkedIn, and Twitter with the primary goal of advocating awareness for speakers and increasing event attendance.• Collaborated with colleagues by conducting weekly meetings to ensure event promotional goals were exceeded and timelines were met.• Analyzed post-campaign social media performance through Google Analytics to optimize future conference marketing strategies and tabling events.• Engagement on Instagram posts increased 30% compared to the prior year’s TEDx marketing campaign.