Managed and supervised two museum shops, those based within Museum of Liverpool and Merseyside Maritime Museum. Known for creating memorableexperiences, challenging expectations. Responsible for £500,000 turnover, 10 staff, cash office, merchandising, stock-levels, deliver training, staff morale, operationalpaperwork, stock ordering and reporting data to senior management.Major accomplishments:• Deliver personal development reviews to all retail assistants in venues, working with each individuals to realise their goals and aspirations while at work• Lead on developing new digital systems for tracking REV and ATV across venues• Managed the store which was a finalist in the category ‘Shop of the Year’ in the Museum & Heritage Awards 2019• Organised and delivered biannual stocks-takes• Synergised two teams across venues into one cohesive team

Managed an artist-led gallery, studio complex and registered charity based inLiverpool. Working within a team of between 4 - 6 Directors, we worked with acommunity of 45 artists and a board of six trustees. Responsible for £90,000turnover, budgets and forecasting, planning and curating exhibitions, grant writing, partnerships and fundraising.Major accomplishments:• Collaborated in the planning and curating of group and solo exhibitions• Built and maintained relationships local cultural organisations• Managed budgets and payments across multiple projects• Wrote and delivered the risk assessment for reopening after lockdown• Negotiated an 60% increase in contribution from the charities major contributors• Created the charity’s first archive with records of all physical media ever produced• Developed a new sponsorship package, bringing in new revenue for the charity• Increased revenue brought in at fundraising events by fourfold since starting