-Management of a 15 persons team on 2 bars (Lobby bar and Pool bar)-Planning edition-Use of the different ranking tools (Heart beat, Trip advisor..) to set up corrective actions and strive to give the guests the best experience.-Collaboration with local suppliers and commercial actions to keep the bars dynamic and increase benefits.-Significant Bar profit increase by setting up premium alcools, updating cocktail menu and training Staff to upsell.-Optimisation of the service… Show more -Management of a 15 persons team on 2 bars (Lobby bar and Pool bar)-Planning edition-Use of the different ranking tools (Heart beat, Trip advisor..) to set up corrective actions and strive to give the guests the best experience.-Collaboration with local suppliers and commercial actions to keep the bars dynamic and increase benefits.-Significant Bar profit increase by setting up premium alcools, updating cocktail menu and training Staff to upsell.-Optimisation of the service processes to keep trying to be more efficient and ensure respect of the standards. Show less

-Significant Bar profit increase by Setting up "Afteworks" :Champions League and World Cup "Do Brasil" Afterworks. -Giant screen outside. -3D Printing entertainment for VIP customers. -Suppliers collaboration with products Tasting and goodies. -Community Management and display within the Hotel. -Edition of an Action plan, P&L and Commercialisation plan to ensure the profitability of the event.-Management of a 2 barmen team.-Set up… Show more -Significant Bar profit increase by Setting up "Afteworks" :Champions League and World Cup "Do Brasil" Afterworks. -Giant screen outside. -3D Printing entertainment for VIP customers. -Suppliers collaboration with products Tasting and goodies. -Community Management and display within the Hotel. -Edition of an Action plan, P&L and Commercialisation plan to ensure the profitability of the event.-Management of a 2 barmen team.-Set up of a brand new cocktails menu (Drinks costing, presentation to the staff: Tasting and commercial argumentation).-Organisation of a "Starter Pack" to develop Bar staff's Knowledges and skills.-In charge of bar trainees training. Show less

Opening of "the Trunk", high-regarded and trendy cocktail bar in London.The Radisson Grafton London was chosen as the first hotel to launch this new brand concept within the Radisson Edwardian group.As part of the opening staff, i have been involved in the set up of the bar facilities, the organisation of the cellar and the finalization of the cocktail menu. Responsible of the Lunch shift, my communication skills and my passion were appreciated at the restaurant. Then my knowledges… Show more Opening of "the Trunk", high-regarded and trendy cocktail bar in London.The Radisson Grafton London was chosen as the first hotel to launch this new brand concept within the Radisson Edwardian group.As part of the opening staff, i have been involved in the set up of the bar facilities, the organisation of the cellar and the finalization of the cocktail menu. Responsible of the Lunch shift, my communication skills and my passion were appreciated at the restaurant. Then my knowledges and my behaviour behind the bar were noticed. Create loyalty, increase incomes, and provide guests with the highest level of service possible are my main goals in this new challenge. Show less

I chose a high standard hotel to attend my sandwish course and get my specialised certificate in Bar.As i passed my exam i have been hired on a permanent contract and made my mark for my first experience in luxury hotel buisness.