As a seasoned General Manager/ Director of Operations with over 22 years of experience in hospitality and facility management industry, I have a proven track record of driving cost savings, enhancing profitability, boosting brand awareness, and ensuring optimal customer satisfaction. With expertise in people management and a strong understanding of the intricacies of the industry, I have successfully led teams toward achieving operational efficiency and delivering exceptional results. I am a dynamic leader who possesses a wealth of knowledge and skills, and I am committed to fostering a culture of professionalism, innovation, and excellence in all my endeavors.
Bsims Facility Limited
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Director Of FacilitiesBsims Facility LimitedOgun State, Nigeria
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Director Of FacilitiesBoj Works Limited Jun 2023 - PresentLagos State, Nigeria
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Business ConsultantTransborder Apartments Limited Mar 2022 - PresentNigeriaBuild and work with team of staff to ensure effective facility management operations of this property this includes but not limited to maintaining optimal sales of its' services to achieve targeted revenue, align with set goals and objectives of this facility, also, Advice the owners of this property on market trend and make recommendation on a regular basis where necessary to the Chairman.
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Director Of OperationsBeni Gold Jan 2015 - Mar 2023Lagos State, Nigeria• Evaluate the efficiency of business procedures according to organizational objectives and recommend improvements that enhance the efficiency.• Manage procurement procedures, organize the distribution of materials and resources, and update policies that promote its application. • Collaborate with the CEO to set strategic goals and implement operational activities.• Manage development initiatives, and create revenue forecasts and sales projections with a result of 35% income revenue.Milestones• Improved and increased the hotel’s revenue and sales to over 1.2 billion per annum within the span of four years, which fostered a strong market recognition for the hotel.• Supervised the building of two new additional facilities to completion within a year.• Improved customer service by 60% through innovation of customer satisfaction strategies.
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Director Of Operations And Business DevelopmentTown House Limited Sep 2011 - Dec 2014Ibadan• Maintained an open line of communication with stakeholders, developed and implemented strategic plans and corporate policies, and promoted organizational success by 45%.• Created and executed business strategies for short and long-term goals to achieve effective daily operations and improve cost efficiency by 25%.• Planned, implemented, and managed proposed campaigns and projects to successful completion.• Maintained the highest standard of service which boosted sales by 50% and achieved an average occupancy level of 70%.Milestones• Retained a high level of service standard in all units of the hotel which transformed the sales turnover and occupancy level to an average of 70%.
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General ManagerNew World Gold Hotels & Properties Limited May 2010 - Aug 2011Lagos State, Nigeria• Created and implemented an annual business plan to ensure meet profitability goals of at least 60%. • Implemented strategies to improve guest satisfaction by 60%.• Provided training on best practices and standards to hotel employees, which resulted in a 65% approval rate.Milestones• Established a budget process with improved accountability for financial management which led to an increase in sales of 25%.• Managed three hotels' catering services, and implemented a new product and service package for the luxury rooms which increased an occupancy rate by 30% per hotel.
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Operations ManagerChanel View Hotel Jan 2008 - Apr 2010Cross River State, Nigeria• Interviewed, hired, trained, and managed over 100 employees, and enforced disciplinary procedures. • Initiated cost-effective controls and revenue management techniques which resulted in a 15% increment in revenue.• Prepared, examined, and appraised monthly or periodic financial statements to ensure accountability.
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Operation And Business Development General ManagerSasun Hotels & Catering Ltd May 2004 - Dec 2007Port Harcourt, Rivers State, Nigeria• Increased the brand image of the hotel from 5% to 10% within a period of six months.• Oversaw the hotel's daily operations and functions to ensure maximum customer satisfaction.• Managed the overall financial operations of the entire hotel to maximize profits.
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General ManagerEastern Comfort Hotels & Gardens Resort Jan 2002 - Apr 2004Abia State, Nigeria• Improved all aspects of hotel operations and commercial activities, resulting in an increase of 15% in sales. • Developed and implemented revenue management strategies that reduced costs by 5%, managed more than 45 employees, and implemented cost-effective controls.• Achieved revenue growth through innovation in services, product offerings, and marketing initiatives.
Benjamin Onaji Education Details
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Imo State UniversityEconomics -
Business Administration And Management, General -
Business Administration And Management, General -
Federal Polytechnic, Idah, Kogi State.Accounting
Frequently Asked Questions about Benjamin Onaji
What company does Benjamin Onaji work for?
Benjamin Onaji works for Bsims Facility Limited
What is Benjamin Onaji's role at the current company?
Benjamin Onaji's current role is Director of Facilities.
What schools did Benjamin Onaji attend?
Benjamin Onaji attended Imo State University, Imo State University, Imo State University, Federal Polytechnic, Idah, Kogi State..
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