Benjamin Ow Email & Phone Number

Singapore

Central Singapore

• Global HR EMD Role
• HR EMD data quality controller for all 3 regions.
• Member of the HR EMD super user forum (SAP & Workday).Regional HR EMD Role
• Apr 2019 - New functional team setup in Singapore HR shared services office.
• Countries in-scope include SG, MY, HK, TW, AU, NZ, JP, South KR, IN, VN & CN.
• Stakeholders’ management.

Singapore

• Contract-Role, Project & Contract CompletionRegional SAP GRC implementation support across 15 countries, e.g. Australia, New Zealand, South Korea, Japan, India, China, Malaysia, Indonesia, Singapore, Hong Kong, Taiwan.
• Facilitated in SAP user access issues (Helpdesk Support) such as, initiating, modifying, status tracking, troubleshooting and escalation of approved emergency access request (if any).
• Collaboration with business and technical team for issue identification, processing, resolution and case closure.
• Initiated Master Data changes/ clean-up (HR master data, Security Role(s) and EP (Enterprise Role(s)) to reduce or eliminate any downstream operational impact.
• Project handover - Change documents such as ‘User Access’ and ‘SAP/BI Reporting’ user guides, FAQs, etc.

Singapore

• Business review on MOE’s ‘National Posting’ system that span across work processes, policies & IT system architecture for ‘MOE Kindergarten’, ‘Primary School’, ‘Secondary School’, etc.
• Analyse data from leadership, operational (enrolment), policy, IT and customer service team.
• Drive productivity gain initiatives to reduce or eliminate no or low value work.

Singapore

• Head of Enterprise System (SAP ERP) Office
• Lead a team of 6 section heads with more than 100 end-users based in different RSAF (Republic of Singapore Air Force) airbases.
• Conduct classroom-based SAP ERP end-user training in the sphere of Plant Maintenance (SAP PM) and Project Systems (SAP PS) including end-to-end administration.
• Collaborate with stakeholders to identify training gaps and develop new training curricula.
• Continuous review, update curriculum and training materials to ensure that they are in adherence with the evolving system architecture, business operating procedures and audit guidelines.
• Data creation in training client for the purpose of conducting realistic role/ scenario-based training.Quality Control

Singapore

• Contract-Role, Project & Contract CompletionTraining & Development/ Change Management Consultant for the Ministry of Defence, Singapore
• Conduct classroom-based SAP-ERP end-user training to the various branches of Defence Forces in Singapore in the areas of Plant Maintenance (SAP-PM) and Project Systems (SAP-PS) including end-to-end administration.
• Collaborate with stakeholders to identify training gaps and develop new training curricula.
• Continuously review, update training materials to ensure that they are in adherence with the evolving system architecture, business operating procedures and audit guidelines.

Singapore

• Oversee the planning execution for military-based platforms in terms of optimizing aircraft downtime for any modification/ adhoc task/ project implementation, etc.
• SAP - Strengthen data quality through internal controls and audits.
• SAP - Conduct classroom-based training.

Singapore

• Aircraft Maintenance
• Specialize in the maintenance on Communication, Navigation & Electronic Countermeasure System
• Track aircraft critical spare parts status.
• Self-Check element, Workshop (I/D Level for Aircraft Reparable) In-Charge.SAP-ERP (SAP Plant Maintenance)
• Participated in large scale SAP (ECC 4.7) data migration project in April 2007.
• Participated in User Acceptance Testing (UAT).