In the Jack Henry Payments division, I create and maintain detailed infrastructure maps for several business units that visually capture the technical interconnections between payment platforms and subsystems. These diagrams are instrumental in guiding informed decision-making for migrations, hardware upgrades, and architectural modernization. My key responsibilities include:-Mitigating risks, troubleshooting issues, and finding effective solutions.-Ensuring documentation is prepared for both reference and audits.-Bridging the gap between managerial and technical colleagues, ensuring clarity and cohesion.-Utilizing diagramming software such as LucidChart to produce clear and accurate architectural diagrams.