Benjamin Panfil Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Over the last 4 years, I have built a growing Contract Lifecycle Management (CLM) practice within APJ to over $1M in annualized services revenue. My team has delivered over 100 projects for 70+ CLM customers in region, ranging from Commercial, small scale businesses through to large, multi-year Enterprise practices. Focus areas include pre-sales solution.

Sydney, New South Wales, Australia

Hired and onboarded a team of delivery consultants for the DocuSign CLM product in APAC, transferring knowledge from my time as an individual contributor. Our focus was on expanding knowledge and talent within the organization as well as bringing in experienced individuals externally to round out our practice.

Sydney, New South Wales, Australia

Delivered 10+ CLM projects in region as the Project Lead whilst establishing and expanding knowledge for others within the broader team. Led both virtual and face to face engagements with a perfect track record of successful delivery.

Chicago, Illinois

DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements. As part of its cloud-based System of Agreement Platform, DocuSign offers eSignature—the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.

Oak Brook, Illinois

• Project manage software implementation and provide consulting expertise of Configure One’s enterprise CPQ (Configure Price Quote) from project conception through to go-live, maintaining strong customer relationships.
• Lead the development and mentoring of Configure One’s reseller partner network on project management, implementation best practices and customer relationships
• Actively seek out new ventures and exposure opportunities for the Configure One business
• Member of the Future Enhancements Committee wherein new features and functionality are evaluated and developed
• Inclusive of all other responsibilities within the Senior Implementation Consultant role at Configure One

Oak Brook, IL

• Project lead both technical and business consulting tasks on the implementation of Configure One’s enterprise CPQ solution.
• Responsible for a growing list of 25 customers, expanding into industries inclusive of renewable energy, technology, and commodities
• Consistently average $250,000+ annual consulting revenues, leading Customer Success Team 4 years running
• Identify opportunities at existing accounts to expand Configure One’s footprint and provide supplemental ROI post go-live by increasing subscription user count or adding on more complex CPQ modules
• Participated in recruitment efforts and interviewing process for potential new hires
• Mentor and develop junior level resources through daily standups and weekly sessions

Oak Brook, Illinois

• Project manage and provide both technical and business consulting on the implementation of Autodesk’s enterprise CPQ solution.
• Lead 10 customer implementations from inception to go-live and beyond
• Provide creative usage of javascript within the application to enhance core software capabilities
• Creatively implement CSS styling to brand clients’ Configure One instances to better the UI/UX and increase probability of adoption
• Develop SQL queries to enable quick access to critical business data
• Coordinate integration efforts between Autodesk’s Configure One CPQ and CRM/ERP software including Microsoft Dynamics, Sage 500, NetSuite, Syspro and Salesforce.com

Oak Brook, IL

• Support the implementation of software and provide consulting expertise of Configure One’s Concept enterprise CPQ solution, with a focus on customer success.
• Provided first and second tier support to an expansive customer base, covering a wide range of industries inclusive of agriculture, automotive, storage, technology, and construction
• Integrate CAD software to automate and aggressively decrease engineering workload and lead time from weeks to hours
• Develop Javascript based Real Time 2D software to display visual solutions for product specification
• Implement document automation with HTML to create more efficient and effective workflow solutions for the configure-price-quote process
• Design dynamic pricing and manufacturing bill of materials to reduce human error to nearly 0%

Mechanical engineering student graduating in December of 2012. I have taken classes in fluid dynamics, statics, dynamics, heat and mass transfer, machine design, as well as a variety of others. In my free time I own and operate a graphic arts business with a constant consumer base.

Chicago, Illinois

• Mechanical engineering internship at a drop ceiling manufacturer focusing on production line efficiency and acoustical and flammability testing.
• Designed and manufactured quality control device that increased testing efficiency by 50%
• Converted over 100 2-D drawings to 3-D models for various die and punch assemblies in SolidworksTM to better visualize design process and to more easily detect errors
• Modeled and retrofitted punch assembly by combining existing assemblies with new tooling to reduce cost and expedite manufacture
• Created saturation test protocol that would quantify panel absorption rate and corresponding deflection using a modified version of the ASTM C367 Transverse Strength Test.
• Installed and performed 15 in-house fire tests on CMC ceiling assemblies and competitor panels to determine fire resistance and compare products to current market using the ASTM E119 time-temperature curve

Crete, Illinois

• Civil engineering internship within the construction division focusing on roadwork and traffic improvement.
• Collaborated on $3 million bridge project on highly commuted state route
• Major projects included pavement removal, HMA placement, C&G layout, concrete sidewalks and roadway, hydro-scarification, guardrail, seeding and landscaping
• Calculated and quantified elevation work for dirt removal and grading
• Utilized a variety of measuring devices to enumerate payment of materials
• Logged data daily in field book which accounted material expenses

Masters Of Engineering Management, Engineering/Industrial Management

Graduated from the Masters of Engineering Management degree at Northwestern University's Evanston campus with a concentration in Product.

Bsme, Mechanical Engineering

Activities and Societies: American Society of Mechanical Engineers

Academic Honors