Benjamin Patrick Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Hanover, Md, Us

TEKsystems® is the nation’s largest technology staffing and services company. Combining a proven track record of superior performance, a quality-focused approach to service delivery, and the highest-caliber technical professionals in the market, TEKsystems helps our clients successfully plan, build, and run their critical technology initiatives.Ranked #1 in the industry by IT Services Business Report for ten consecutive years, TEKsystems is a flagship company of Allegis Group, a $5.6 billion enterprise with positive annual growth since its founding. With more than 25 years of experience, we annually deploy 70,000 technical professionals from 90 locations throughout North America, Europe, and Asia. Our capabilities include IT and communications staff augmentation and direct placement services; managed, project-based, and outsourced applications and infrastructure services; education services; and comprehensive workforce management solutions.

Las Vegas, Nv, Us

Streamlined ordering and Inventory process to improve departmental controls and profitability.Assist in supervising all Food and Beverage outlets during busy hours managing front and back of house operations. Headed the closure and inventory moving process for the Roadhouse Casino and Hotel.Able to operate Ariba, LMS, and Stratton Warren systems.Assist with banquet setups, execution, and billings for events.

Las Vegas, Nv, Us

Create and changed Standard Operating Procedures for the bellman to make a positive shift in service.Spotlight employees to ensure we are giving the best customer service possible.Coordinate with Casino Marketing to ensure rooms are ready and blocked for groups of 50 or more. Contact any guest who had issues during their stay to give service recovery and make it right for the guest.Ensure all room rate are changed to the correct price to reach our maximum potential revenue nightly.

Las Vegas, Nv, Us

Supervisor for multiple outlets in the Hotel and Food & Beverage departments.Analyze service scores and develop plans to better guest experience.Report to upper management and staff of any problems or changes throughout the shift.Conduct pre-shift meetings to prepare staff for the day.Promote other outlets in the property to give the guest an enhanced experience.Aid in helping all staff when short-handed.Educate staff on new service programs and technology.Solve guest complaints and issues in a timely and respectful manner.Assess staff service and provide productive feedback to better service scores.

Las Vegas, Nv, Us

Shadowing Supervisors, Managers, and Directors in the Hotel, Food & Beverage, and Marketing Departments.

Plymouth Meeting, Pennsylvania, Us

Responsible for taking care of guest vehicles and luggage assistance. Organize and facilitate bag pulls for parties of 60+. Assist in giving directions and recommendations to guest upon arrival and departure. Aid guest on setting up transportation to and from their destinations. Asses vehicle damage claims reports for guest. Evaluate new employees driving reports for training

An on call job when available. Evaluate and grade 20+ hotels on customer service performance via phone. Maintain accurate data used to enhance employee training. Engage new business leads for marketing projects

Nashville, Tn, Us

Assist the servers by refilling beverages and water, and running food to the tables. Assist servers in resetting and bussing tables. Perform restroom checks several times during the shift by using the restroom check pads. Inform management of guests who are unhappy with the service as quickly as possible. Maintain composed, professional and calm attitude at all times. Complete all side-work as directed. Assist in an entire team effort. Perform other duties as assigned.

Stocking the shelvesMaking orders for parties that are serving over more than a 100 peopleKnowing the Products Directing customers on certain taste of drinks or where items are if needed

Fremont, California, Us

Helped with sizing people for suits/tuxedosOrdered suits for customers Put together suit/tuxedo orders for groomsmen with parties of 10

Lebanon, Tn, Us

Waiting Parties of 10 or more Cleaning back room and dining area

Bachelor Of Arts - Ba Hospitality Resort Management, Kemmons Wilson School Of Hospitality Resort Management

High School Diploma