Benjamin Paul B Email & Phone Number

Perth, Western Australia, Australia

Consulting - Have handled Business Clients in terms of building technology & communication solutions to their requirements.Account Management – Have served Clients in terms of managing their Telstra Accounts, advising in terms of improving their technology utility efficiency & cost optimization.Business Development – Have produced exceptional increase in sales by means of Up-Selling, Cross-Selling & Lead generation.Technology – Have experience in working with Customer Relation Management, Point of Selling software packages, Net Promoter’s Score tool and TSN Cloud package.Leadership – Have trained & mentored new recruit sales staff in terms of Sales, Service & Store presence. Have led the sales team in Mobile Broadband and have topped and won the competition. Have formulated & presented the Sales strategy & Performance Analysis for the management team. Achievements – Won the Advocacy award from the CEO of Telstra.Won medal for the best Customer Service Advisor.Won the MVP award from the Regional Manager (SA & NT) of Telstra.Have topped the Gross Profit Reports Weekly, Monthly & Quarterly reports many times. Have won the weekly contest on a regular basis.Have received more than 10 Google Reviews with Name Mentions.

Campaign Management - Planning and developing strategies for campaigns such as Display, Email Marketing, Advertisement Networks, Bank Affinity & Website aggregators. Media Planning & Budgeting of various Media publishers both long term and short term to increase ROI and conversion rate.Milestone: Have generated a revenue of INR 105 Crores (21 million AUD) for FY 16-17 and had significantly exceeded the target against the annual plan.Branding and Promotion - Have increased visitors to website through traffic generating campaigns in the form of innovative display banners, emailers, Piggy-Back initiatives and through Google Display Network, SEO and SMO projects, SMS, Email and RemarketingMilestone: Introduced a Piggy-Back strategy with media publisher carwale.com (Best car to buy research portal) which contributed to the lead volumeVendor Management – Have managed 50+ Internal & External Vendors which comprises of Insurance Brokers, Insurance Aggregators, Agency Channel, Insurance Policy Processing, Bank Affinity, Renewal Retention, Finance, Audit, Legal, Compliance, Business Process Outsourcing, Information Technology, Advertising agency, Media buying agencies, Creative agency and Vehicle Inspection Firms. Have handled the Legal & Compliance Documentation, Payments, Finance accruals and Management Reports.Market Research & Analysis – Understanding and predicting customer needs, trend in the market by implementing the latest trends in Digital Marketing in terms of campaign optimization, Bid management, Cost control, Ad account management and Competitor analysis. Utilising Google Analytics to record & report on the Website Visitors, Sales, Revenue, Bounce rate, Clicks, source types and Website Audit.Milestone: Was able to reduce the Cost per acquiring a customer by 20% against competition.

1) Planning and development of Campaign Project Management function on behalf of the Marketing Department, for raising sponsors and donors through negotiating 'best price & practice' with all external vendors (including agency contract negotiations) ensuring the SLA s are in place and measured and optimizing cost efficiencies for all projects/campaigns2) Creative Management and Development of Marketing Strategies-Coordinating, production, Creative development and ongoing improvement of team processes that ensure delivery of all projects. This involves conceptualization, content creation, designing and resizing according to the Ad specifications recommended by the media publishers. Development of marketing strategies that goes hand in hand with market trend and behavior.3) Media Mix and Budget Handling-Planning and implementation of all online Marketing(Branding & Lead generation) activity, including Display campaign, Email marketing to reach target markets, creating consumer awareness and effectively promoting the attributes of giving and charity. Handling of budget in a given financial year and increase the revenue within the given budget.4) Market Analysis and Research- Analyzing present and future trend of the customer and researching the market5) Leading & Mentoring a e business team which comprises 8 e¬-customer service executives, 2 web designers, a web copywriter and a campaign management executive to operate the day to day activities and to achieve the annual target.6) Working closely with World Vision Business Partners, the gift catalogue marketing team and sales team to ensure targets are met, coordination of promotional activities.7) Achievements:• Exceeded the annual target of sponsors for the financial year 2009, 2010 & 2011.• Achieved the highest no. of Sponsors (1000) in June 2011.

Event Managing 3 trade fairs “Destination Thailand 08” and “Indian International Leather Fair 2008” in Chennai & “Bangkok International Gift Fair 2008” in Bangkok, Thailand.Identification of potential exporters/importers and market about the trade fair to the clients.Liaise with clients abroad and give a detailed profile of the Indian clients who are about to attend trade fairs Abroad.Advising foreign & local exporters on Trade & business partnerships based on Market Research and Business & Financial indicators.Networking with Government officials, Industrialists, Academicians, Professionals and Entrepreneurs by visiting their offices, attending trade fairs & seminars.Achievements: Have increased the trader database through heavy networking.

Chennai Area, India

• Training & Development: Training students for Bachelors in Business Administration, Post Graduate Diploma & Chartered Accountant students. The subjects handled were Marketing Management, Consumer Behavior, Market Research, Marketing Communication, Entrepreneurship, and Strategic Management & Personality Development.• Project Guidance: Assisted project members with project design and implementation• Formulated the syllabus - Developed innovative curriculum to instruct students• Counselling students for choosing their suitable career paths as a Placement In charge

Master Of Business Administration - Mba, Finance & Marketing

Activities and Societies: Business Case Presentation, Project Management, Risk Analysis, Finance, Marketing, Sales, Business.

Dniit, Information Technology

Bachelors In Science, Physics

Activities and Societies: Was involved with National Social Service.