Benjamin Paulsen Email & Phone Number

New York, New York

Successfully led the onboarding implementations for 200+ projects, including many Fortune 500 companies and leading financial institutions, into Workiva’s Saas-based financial reporting platform & Integrated Risk database managing teams ranging from 5 to 25 people through the complete project lifecycle-Accelerated time to value by completing 80% of.

Greater Boston Area

• Maintained a 100% quota achievement average throughout full tenure
• Consistently exceeded personal activity metric goals on a daily, weekly, and monthly basis
• Responsible for the entire sales process including discovery, demonstrating the product, negotiating, closing, and handoff to the Account Management team.
• Completed Demo2Win training and demonstration certification of the full Buildium software and all its features and functionality, usually hosting 2-4 demos per day for prospective customers.
• Went beyond my duties frequently to train and onboard new customers with the platform to ensure they are successful from the beginning of their Buildium subscription.
• Worked closely with Account Managers and members of the support team to provide my clients the best implementation experience possible.

Greater Boston Area

• Responsible for handling inbound sales calls and inbound emails from prospective customers using the Buildium free trial and helping them understand the product and leading them to purchase.
• Conducted personalized post-sell data migration and onboarding training sessions which led to a significant decrease in new customer churn within 90 days.
• Analyzed new customer performance within first 90 days of signing up using Salesforce to determine new strategies to ensure new customer success using the platform.
• Helped develop new strategies to grow the trial conversion rate and created programs and training collateral that were implemented by the rest of the team to help streamline onboarding sessions.
• Identified customer buying habits and helped create buyer personas to help create strategic marketing campaigns to drive more traffic to our trial sign-up page.

Greater Boston Area

I volunteered on Saturdays and Sundays to walk the dogs at the MSPCA animal shelter. I went through different training sessions to be able to walk different levels of dogs based on size or energy. I also took part in dog training classes. This was an incredibly rewarding experience and I like to think that myself and the other volunteers played an integral.

Greater Boston Area

• Promoted from Account Executive to Senior Account Executive in August 2012
• New duties included calling and working with warmer leads such as inbound website leads, tradeshow booth visitors and revisiting leads that had previously been through the sales cycle.
• Continued my previous responsibilities but also took a more active role in mentoring newer Account Executives.
• Completed more in-depth training sessions with sales engineers to be more familiar with doing demos of the Intronis product.

Greater Boston Area

• Intronis offers a cloud based online data backup and recovery solution for managed service providers, IT resellers, and technology consultants. Focusing on a true partnership, Intronis is 100% channel focused and.
• 75+ cold calls and emails daily.
• Efficiently managed time to maintain existing lead pipeline, prospect, as well as generate new leads.
• Assisted with AE mentoring; contributed knowledge of Salesforce.com and Sandler selling techniques.
• Obtained knowledge of Intronis offerings and competitive landscape, in order to deliver a successful sales pitch to prospects
• Strived to overachieve monthly quota of 30+ opportunities, contributing to regional sales pipeline.

Albany, New York Area

• Completed input sheets for upcoming releases so they can be put in the main system.
• Placed automated extended pipeline and new release purchase orders for the FYE chain stores.
• Filled out rebates for certain titles and placed them into the system.
• Worked with the Events Dept. and updated their upcoming events database and also set up rebates for the products that will be sold at those events.
• Used SoundScan and the main company computer database to look up sales of titles for vendors.
• Updated the Reservation Report cover page and New Release Exclusive and GWP Guide every week.