Benjamin Pelham Email & Phone Number

Dedicated and results-driven Field Operations Manager with over 12 years of distinguished experience in the moving industry. Recognized for a proven track record in effectively overseeing and optimizing project execution, ensuring stringent adherence to high-quality standards, and consistently enhancing client satisfaction. Adept at personnel training, implementing robust quality control measures, and proficient in project management. Exceptional leadership qualities, a keen problem-solving acumen, and effective communication skills. Excel in orchestrating seamless operations and fostering collaborative teamwork to achieve outstanding outcomes in a dynamic and fast-paced environment.Previously served as a Sales Manager at Vincent Fister United/Safeway Moving & Storage, where I oversaw local and interstate sales, trained new team members, and handled customer inquiries. Skilled in budgeting, sales planning, and client relationship management, I excelled in setting and achieving sales goals.In my previous role as General Manager at Safeway Moving and Storage – Mayflower Transit, I managed overall company operations, including hiring, training, and budgeting. As an Operations Manager, I focused on crew training, warehouse management, and vendor negotiations while ensuring compliance with safety regulations.I started my career as an Operations Crew Member, gaining hands-on experience in packing, moving, and loading for household goods relocation. Progressing through roles like Moving Consultant/Salesman and Local Operations Assistant, I developed skills in estimating services and managing projects.Certified in forklift operation, quality labor training, and DOT reasonable suspicion, I prioritize safety and ongoing professional development.

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  Transylvania University

  Sociology