Benjamin Pepper Email & Phone Number

Wantage, England, United Kingdom

• Negotiating contracts with new and existing suppliers regarding trade discounts and credit terms.• Reviewing sales and setting new sales goals with suppliers.• Resolving any issues with suppliers regarding faulty products/ materials.• Researching suppliers for new products that are balanced in cost effectiveness and quality. • Assisting designers with any product or supplier requests.• Providing cover for the Production Coordinator and able to cover other roles when requested.• Updating and maintaining our internal system (adding and editing suppliers and products).• Creating and maintaining spreadsheets via Microsoft Excel.• Assisting the technical department with product and price management on the company’s smart system. I Also created training manuals for technical tasks for future employees to follow. • Assisting the accounts department with general accounting tasks (creating spreadsheets, reports, filling etc.). • Whilst assisting the accounts department I was the first point of contact for all calls to JLH.

Wantage, England, United Kingdom

• Processing customer orders ranging from £10,000 to over £200,000.• Selecting suppliers to provide the correct materials for each order.• Maintaining stock levels for the warehouse and factory by assessing current workload and recent stock usage data.• Managing delivery schedules and allocating logistic companies for each completed order.• Continued Production Administrator responsibilities.• Training staff and creating instruction manuals for important tasks.

Wantage, England, United Kingdom

• Continuously keeping record of customer orders/ stock orders, customer returns and colour matching services.• Weekly reports on all customer and stock orders (reviewing for delays or errors).• Conducting weekly meetings with the Goods In department regarding any issues/ errors with stock and customer orders.• Checking and processing orders.• Assisting designers and colleagues with general production queries. • Handling incoming and outgoing calls regarding production.

Bristol, United Kingdom

• Processing the customer orders of photocopiers and software that have been allocated to me.• Contacting customers to arrange installation via telephone and email.• Upselling data removal services.• Liaising with customers to assist with any requirements they may have regarding the installation of their order.• Booking deliveries, installations and collections with our internal logistics team.• Assisting the installation team and customers with any issues that may arise on site during the installation.• Creating invoices and credit notes.