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@servicetitan.com
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1 phone found area 855
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Benjamin Platt is listed as Manager @ ServiceTitan | Enablement, Training & Development at ServiceTitan, based in Los Angeles, California, United States. AeroLeads shows a work email signal at servicetitan.com, phone signal with area code 855, and a matched LinkedIn profile for Benjamin Platt.
Benjamin Platt previously worked as Manager, Global Support Enablement at Servicetitan and Group Lead: Global Support Enablement at Servicetitan. Benjamin Platt holds Bachelor Of Arts (B.A.), Communications; English: Editing, Writing, And Media from Florida State University.
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With over 7 years of experience in customer service, I am passionate about empowering and enabling teams to deliver exceptional support to clients across the globe. My core competencies include onboarding, training, knowledge management, change management, performance management, documentation, and cross-functional alignment. As the Manager of Global Support Enablement at ServiceTitan, I lead a highly effective team that optimizes for knowledge, content, consistency, scale, and continuous improvement.In my current role, I manage the end-to-end enablement strategy for over 300 support employees in multiple states and countries. I oversee the design, delivery, and evaluation of new hire and ongoing training programs, leveraging various learning methodologies and platforms. I also ensure that the support team has access to relevant and updated knowledge resources, and that they are aligned with the product, sales, and marketing teams. Additionally, I implement and monitor key performance indicators and feedback mechanisms to measure and improve the quality and efficiency of support. Some of the skills that I use and develop in this role are project management, creative problem solving, and coaching.
Listed skills include Social Media, Leadership, Facebook, Photoshop, and 23 others.
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Glendale, CA, US
In my current role, I manage a highly effective Customer Service Enablement team.My team specializes in new hire onboarding, employee training, knowledge retention, change management, scaled performance management, internal documentation, and cross-functional alignment. We optimize for knowledge, confidence, consistency and scale, and continuous improvement.
Glendale, CA, US
Glendale, CA, US
Glendale, CA, US
-Assist customers with all aspects of ServiceTitan software via phone, chat, email and screen-sharing sessions, with a primary focus on customer satisfaction.-Troubleshooting the software using creative problem solving to help customers get the most out of ServiceTitan.-Travel on-site to ServiceTitan customer businesses in order to assist with their.
-Supervise, coordinate weekly schedules for, and hire and train all store employees-Put systems in place for employees to be held accountable for customer service, cleanliness, and daily operations-Implement creative problem-solving for any conflict among employees, customers or store operations -Take weekly inventory for all store ingredients and.
-Shot and edited all aspects of company’s production process-Assisted in all areas of event production for clients-Created a multi-faceted marketing initiative for expanding business-Developed and created a web series showcasing the company
-Assisted with logistics for production including researching production costs and casting roles for film-Developed marketing strategies for crowd-funding campaign by targeting audiences through social media
-Photographed and filmed 300 campers, staff members and camper families at a sleep-away summer camp -Managed a daily portfolio of photographs and web content and shot and edited a variety of short films using Adobe Premiere Pro to be used for marketing -Shot individual and family portraits throughout the summer
Midway, FL, US
-Edited local and national video sequences in a fast-paced environment for four newscasts daily-Shot and edited local breaking news as a backup photojournalist -Helped write and edit daily stories for news broadcasts-Acted as technical support liaison for Microsoft Office 365 within the station
-Marketed a wide variety of independent films using geo-targeting and rhetorical persuasion over Facebook, Twitter, YouTube, Google+, Pinterest and Tumblr -Participated in conference calls with clients regarding business and marketing plans for independent films
Tallahassee, FL, US
-Oversaw chairs of all fraternity operations including philanthropy, socials, recruitment, and external relations-Led fraternity in largest year-long growth in membership and GPA
Boynton Beach, Florida, US
-Assisted in selecting and organizing audio and visual equipment for segment and program producers. -Transcribed taped interviews and logged other visual material. -Coordinated logistics and guests for location shooting.-Learned filming and editing techniques using a Panasonic HPX170 camera, a fluid head tripod, wireless and boom microphones, and Avid.
-Mentored fourteen and fifteen year old boys, while ensuring their safety at overnight camp -Taught and oversaw sports activities, enhancing campers’ teamwork and athleticism
Tallahassee, Florida, US
-Researched, wrote, edited, and hosted a weekly sports news segment highlighting local and national events-Learned/ developed proper enunciation, articulation and breath control for live newscast announcing
-Supervised campers between the ages of nine and fourteen, creating a fun and enjoyable atmosphere-Taught campers to play a wide variety of sports, including basketball, soccer, football and lacrosse
Quick answers generated from the profile data available on this page.
Benjamin Platt works for ServiceTitan.
Benjamin Platt is listed as Manager @ ServiceTitan | Enablement, Training & Development at ServiceTitan.
AeroLeads has found 1 work email signal at @servicetitan.com for Benjamin Platt at ServiceTitan.
AeroLeads has found 1 phone signal(s) with area code 855 for Benjamin Platt at ServiceTitan.
Benjamin Platt is based in Los Angeles, California, United States while working with ServiceTitan.
Benjamin Platt has worked for Servicetitan, American Tea Room, Big Heart Event Productions, Taken Films, and Camp Jrf.
You can use AeroLeads to view verified contact signals for Benjamin Platt at ServiceTitan, including work email, phone, and LinkedIn data when available.
Benjamin Platt holds Bachelor Of Arts (B.A.), Communications; English: Editing, Writing, And Media from Florida State University.
Benjamin Platt is listed with skills including Social Media, Leadership, Facebook, Photoshop, Creative Writing, Public Speaking, Editing, and Blogging.
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