Benjamin Plummer Email and Phone Number

Cardiac Monitoring service for Cardiologists and General Practitioners-Advised Doctors and Nurse Practitioners on reporting, device issues and concerns.-Advised Patients on all matters relating to the cardiac monitor, monitor services, and communication from their Physicians/NP’s.-Manage multiple Medical Accounts (Cardiologists and general practitioner offices)-Traveled between accounts weekly to maintain communication with office staff and Doctors.-Traveled between patients homes installing, troubleshooting and maintaining cardiac monitors for multiple patients.-Maintained relationships with multiple patient to provide quality reports to the cardiologist.

-Manage several sales accounts and oversee the associated sales representatives to ensure all client needs are met quickly and professionally-Interacted with the CrossFit brand ensuring they were satisfied with product quantities, order timeliness, assisted with in-gym events, and coordinated store events to generate sales and brand loyalty.-Generated business by communicating with vendors to boost business monthly.-Assist Store Manager in keeping KPI’s above company average, payroll, scheduling and day to day store duties.

Time in between job to travel.

● Verifying patient demographics, personal insurance information and completion of all required signatures.● Submitting initial claim for all insurance, Medicare, and relevant medical claims.● Reviewing account statuses routinely for each payor type; adjusting for errors, rejections or denials.● Providing the highest level of customer service to a wide variety of internal and external customers.

● Auditing student accounts for billing errors, adjustments and correction.● Applying student payments, stipends, grants and loans.● Pulling daily, weekly and monthly reports for error processing.

● Client, Provider and Sales Representative facing billing.● Working directly with Practices and Sales Representatives to correct billing errors, rejection and denials.● Billing education for Practices and Sales Representatives regarding coding, modifiers and the parameters that provide medical necessity.● Auditing claims for errors sent via multiply types of ticketing systems.● Pulling daily, weekly and monthly reports for error processing and statistical data

● Scheduling patients for sleep studies.● Contacting and informing patients of services that will be provided while under the care of Performance Sleep Labs.● Authorizing patient insurance to verify benefits and coverage ● Working with patients and doctors to provide clinical information for insurance authorization.● Billing insurance carriers through electronic claim submission, fax and paper/mail claims.

Over the past year I have worked with associates helping them to grow their skills and knowledge around product and sales skills. I Manage productivity number and look at sales trend from with in the store. Other Duties include store organization, opening and closing of the store and managing customer accommodation.

Customer service, processing and merchandizing. I had a complete understanding of POS systems and ordering of out of stock product.

Customer Service, associate sales training, opening and closing procedures, event planning and coordination.