Benjamin Poon Email & Phone Number

Mountain View, CA, US

Mountain View, CA, US

• Managed 150+ early-career Software Engineers in the Engineering Residency program and Early Career Immersion onboarding pathway through training and rotations on engineering product teams
• Lead a team of software engineers and program managers to:
• Build, improve, and teach technical and non-technical courses for the Engineering Residency and Early Career Immersion 2-month technical curriculum
• Create and improve software tools (Golang, TypeScript) for participants and staff to support a smooth and strategic overall program
• Create and improve processes to increase scalability, equity, and quality of the program
• Work toward strong performance trajectories for all direct reports by directing collaboration with rotation engineering teams, technical leads, staffing partners, and recruiters

Mountain View, CA, US

• Owned risk identification, risk mitigation, bug triage, status tracking, and executive communication for Android TV engineering and test team of 40+ engineers; resulted in on-time delivery of major milestones of.
• Owned milestone and deliverable tracking, risk management, and release schedule coordination for major Android dependencies (Android release team, Android Support Library, GMS Core) and first-party app partners.
• Owned release process and satisfaction of Google-wide release requirements for releases of 8+ individual Play Store apps managed by Android TV engineering team ranging in complexity from the 2-APK Android TV.
• Determined schedule feasibility, resource constraints, dependencies, and technological merit of product requirement documents, UX specifications, and engineering specifications

San Francisco, California, US

• TPM for the Developer Success Team, which lets game creators leverage Twitch by presenting games to viewers and broadcasters, encouraging viewers to play the game they are watching, and creating new opportunities for.
• Owned risk and dependency management, Twitch executive team communications, and product development execution across engineering, product management, design, and data science for all programs supporting third-party.
• Led technical program management team for cross-company, cross-geography acquisition integration of Curse Inc.’s technological products into Twitch across desktop, web, and mobile clients
• Established and refined Twitch-wide technical program management processes for quarterly planning, quarterly retrospectives, annual planning, and executive status updates in collaboration with other TPM managers

Redmond, WA, US

• Owned end-to-end product outcome for Skype for Android by defining vision and strategy, designing features and experiments to improve key business metrics, managing communication and evangelism of the product.
• Shipped to hundreds of millions of users dozens of features, including a Material Design-inspired user interface overhaul for phone and tablet, an implementation of Android Wear, client-facing work for the transition.
• Managed end-to-end scrum process, including grooming, technical reviews of enabling specifications, sprint planning, bug triage, releases to Google Play, sprint retrospectives; increased ship velocity from once every 6.

Redmond, Washington, US

• Authored and coordinated implementation of technical specifications that defined vision and design for customer-facing features, infrastructural features, protocol heads, and internal processes for Outlook.com sync.
• Led collaboration with external worldwide development team to build Outlook.com’s Android mobile app by managing two program managers and an intern, designing user experience, specifying sync functionality, managing.
• Built and led cross-group team of program managers, developers, testers, and service engineers to build Outlook.com’s IMAP service from scratch by designing user experience, driving architectural decisions, casting.
• Designed protocol support for Outlook.com-specific features, managed inter-milestone dependencies, and led release coordination for all Microsoft partners including Windows 8 Mail, Windows Phone 7/8, and Outlook.
• Cast vision, designed technical solution, and mentored a program manager in execution of transfer of over a dozen partners from legacy protocols to modern, best-in-class protocols in less than 6 months; resulted in the.
• Conducted technical interviews for program managers and program manager interns

Redmond, Washington, US

• Owned feature prioritization, bug triage, live site, customer support, and development schedule using extensive cross-team collaboration with developers, testers, service engineers, product planning, marketing.
• Authored and coordinated implementation of technical specifications for both customer-facing and partner-facing features including full stack support for subscriptions to internet calendars, a compact web-embeddable.
• Designed architecture for major portions of Deep Extensible Email Parser to enable incoming mail pipeline to identify and parse content for deeper user interaction including previewing YouTube videos, displaying.
• Received Vice Presidential Quality of Service Focus Award (Debra Chrapaty) and Microsoft Customer Focus Award

Redmond, Washington, US

• Built and led international planning and execution team for worldwide launch of Windows Live Hotmail by migrating 300+ million accounts; resulted in meeting all advertising revenue requirements and operational.
• Authored and coordinated implementation of technical specifications that defined vision and design for customer-facing features, infrastructural features, and internal processes for Outlook.com’s Mail web front end
• Received Vice Presidential Gold Star Award (Steven Sinofsky)

San Jose, CA, US

• Developed, optimized, and maintained web applications used worldwide for supply chain management on Oracle databases using PL/SQL, JavaScript, CSS, HTML, and UNIX csh scripting

Oakland, California, US

• Researched peer-to-peer economics and incentives systems resulting in two journal publications
• Created peer-to-peer file sharing application and visualization tool for modeling of generic peer-to-peer networks in Java and Swing

B.S., Electrical Engineering And Computer Science

M.S., Computer Science