Benjamin Popkin Email & Phone Number

New York, United States

Greater Atlanta Area

• Created, grew, and led a team of 2 creative content managers, 2 user support specialists, a community operations manager, 9 moderation and geofencing contractors, and an intern that specialized in community management.
• Developed the Explore Tab with the CEO and co-founders and generated creative content on a weekly basis, engaging over 1 million weekly unique users and increasing average session duration by 10%.
• Developed, implemented, and scaled strategies that reduced abuse and encouraged engaging content in communities, driving user growth from thousands to millions of weekly active users across 2600 college campuses
• Designed and executed dozens of experiments as a member of the growth team that resulted in strategies that increased user retention up to 15%
• Scaled moderation from reviewing roughly 100 pieces of daily reported posts to reviewing over 35,000 text and photo posts per day across 6 languages and 11 countries