Benjamin Pratt Email and Phone Number
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Client Success Manager with Project Management Skills and over 12 years of experience• Extensive experience creating strong client and vendor relationships, in both for-profit and non-profit contexts • Consistently achieve high levels of client satisfaction and loyalty by designing creative approaches resulting in significant improvement in mutual goal achievement and profitability• Project development and management, data management, and marketing experience • Detail-oriented, efficient, effective at communication and a proactive problem solver resulting in outstanding customer service, satisfaction, and loyalty• Considerable experience as a cross-functional leader, both domestically and offshore• Fluent in Spanish (speaking, reading, and writing)• Other skills include conflict resolution, attention to detail, solution-oriented critical thinking
Salt Lake City Corporation
View- Website:
- slcgov.com
- Employees:
- 2331
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Senior Business Systems AnalystSalt Lake City CorporationFarmington, Ut, Us -
Business System Analyst IiSalt Lake City Corporation Sep 2024 - PresentSalt Lake City, Utah, United States -
Director Of Client Success And Account Management, Senior Project ManagerEcommerce Tech, Llc Dec 2016 - Sep 2023Salt Lake County, Utah, United States▪ Director of Client Success and Account Management● 7+ years working with senior level clients ensuring all service needs are being met high standard of excellence● Extensive experience prioritizing work for multiple clients and multiple streams of business● Responsible for analyzing campaign performance to compile actionable insights and providing recommendations for campaign optimization to clients● Responsible for client financials for all campaigns including profitability, forecasts, budgets, and scoping● Forecasted and delivered monthly and quarterly business reviews with a focus on account renewals, at risk accounts, and key projects to address issues or improve customer experience● Reduced client complaints by over 40% through implementation of a KPI dashboard● Reduced on-boarding of new clients from six to two weeks in just one quarter▪ Senior Project Manager● 7+ years leading projects from initiation to completion, error-free, on-time and on-budget● 7+ years managing cross-functional teams responsible for delivering forward-thinking business solutions that drive results and growth● 7+ years of experience presenting to senior level clients, presenting complex ideas in a succinct manner to facilitate collaboration and gain project approvals● Strong project management skills, proactive in assisting team members and directing teams in planning work, communicating changes, and fostering collaboration
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In-Country Managing DirectorRio Anzu Mar 2016 - Jun 2016Quito, Pichincha, EcuadorManaging Director for a non-profit group researching sustainable agriculture alternatives within the Amazon Rainforest.-Managed all funds, payments, and expenses related to projects-Managed all projects and programs-Coordinated with US based headquarters and provided regular updates
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Project Manager, Business Analyst, Client Success ManagerVmi Nutrition Jun 2010 - Aug 2014Salt Lake City, Utah, United States▪ Business Analyst, Project Manager ● Managed multiple streams of high impact work simultaneously and across multiple lines of business and supported team leadership as needed.● Managed company database and was instrumental in creating custom database functionality● Designed custom reports to automate departmental processes and managed implementation● Assessed business requirements of new projects and coordinated with department managers to ensure accurate implementation● Designed and maintained various weekly and monthly reports for senior management● Assisted in research and development of new products
Benjamin Pratt Skills
Benjamin Pratt Education Details
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Computer Science -
Business Administration And Management, General
Frequently Asked Questions about Benjamin Pratt
What company does Benjamin Pratt work for?
Benjamin Pratt works for Salt Lake City Corporation
What is Benjamin Pratt's role at the current company?
Benjamin Pratt's current role is Senior Business Systems Analyst.
What is Benjamin Pratt's email address?
Benjamin Pratt's email address is be****@****tech.io
What schools did Benjamin Pratt attend?
Benjamin Pratt attended Salt Lake Community College, University Of Utah - David Eccles School Of Business.
What are some of Benjamin Pratt's interests?
Benjamin Pratt has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Benjamin Pratt known for?
Benjamin Pratt has skills like Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Powerpoint, Leadership, Data Analysis, Marketing Strategy, Process Improvement, Critical Thinking, Spanish, Management.
Who are Benjamin Pratt's colleagues?
Benjamin Pratt's colleagues are John Easterbrook, Teena Hartman, Joseph Moratalla, Cm, Cisa,cpa, Chad Stratton, Mason Widdison, Renee Zollinger, Daniel Grange.
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