Benjamin Quach Email & Phone Number

Houston, Tx, Us

• Implement Workday at Brown Health University. Edit security workbooks for finance, payroll, supply chain, and prism.• Work with domain leads to implement Workday. Create security groups, roles, and business processes for finance, payroll, and supply chain.• Work on tier 3 and 4 tickets via Ivanti. Give users access to cost centers and have accounts up to date in Peoplesoft.• Make security decisions in Workday. Ensure that data is protected and that each security group/role is configured correctly during testing phase.• Customize domains and refine business processes to align precisely with client requirements, ensuringoptimal functionality and operational efficiency within Workday.• Strategically establish and oversee security groups and roles to enforce rigorous access controls,safeguarding data integrity and compliance within Workday environments.• Develop, validate, and optimize reports for customer use.• Create security for proxy and maintain IP addresses for single sign on• Create documents to distribute to specific employees to view/sign.

Houston, Tx, Us

•Configure domains, business processes, business process policies in multiple tenants•Help Implement Workday and maintain Workday post go-live•Answer Heat ticket problems in a timely manner•Create accounts for users•Add security groups to certain domains for clients that need specific access at a certain level in Workday•Clear out daily inbox tasks pertaining to change jobs, security role, and terminations•Configured over 300 domains and 50 business processes and policies for the payroll team. •Develop new functionalities in Workday. For example, total rewards, vibe dashboard, manage interest, etc..•Create integrations and integration system security groups•Create locations, telecommuters, and establishments•Maintain business process policies and domains•Run test scripts in Kainos to test in SCI tenants

Houston, Tx, Us

•Gave specific security clearance to accounts that needed to access certain data fields in Workday•Helped implement workday and maintain post go live•Password reset, create, and edit accounts in Workday•Support the agile, project and core HCM team•Migrate data from one tenant to another in Workday•Add security groups to certain domains for clients that need specific access at a certain level in Workday•Answered user stories in Jira and ServiceNow•Support all of the United States during Go-Live of Workday•Created fake supervisory organizations to test in•Gathered business requirements on sprint projects then resolved the issues within the sprint•Update Workday Business Processes and Configuration•Made sure the security clearance is correct on who can view what reports

•Translating business processes, requirements and use cases to dashboards and visualizations •Performing advanced SQL data types, schemas, views, joins, groups and querying•Translating requirements into sustainable data models and queries•Gave specific security clearance to accounts that needed to access certain data fields in Workday•Password reset, create, and edit accounts in Workday•Built specific and detailed reports in Workday•Support the agile, project and core HCM team•Migrate data from one tenant to another in Workday•Add security groups to certain domains for clients that need specific access at a certain level•Worked on a team responsible for analyzing and scrubbing data in Excel•Organized meetings with clients to showcase Tableau dashboards that focus on key data points

•Extracted data from SharePoint to analyze in Excel•Analyzed data in Excel and built reports utilizing Excel functions and pivot tables to be presented in meetings•Rebranded and retired safety documents to TransCanada standards•Coordinated, gathered, and confirmed business requirements for various projects•Merged important documents from Columbia Pipeline Group and TransCanada

Houston, Texas, Us

•Analyzed complex data and business analysis to develop for the business plans•Analyzed big data and invoices that were combined worth over 500 million dollars•Ran data sets to pull information out of SAP then analyzing the business problems in Excel•Analyzed reports to find patterns and errors•Managed time sensitive projects and prepared detailed reports•Ensured all processes were ensured and done in a timely manner•Ensured data was processed correctly and conditioned used in various applications

Detroit, Michigan, Us

•Identified and resolved computer issues promptly with exceptional service •Acted as first point of contact for computer issues for all United States and Canada employees•Handled 1600+ support tickets through ServiceNow•Ran performance reports for all service desk members•Shadowed the Marketing Data Analytics team to learn more about SEO and data mining

Houston, Texas, Us

•Utilized various SEO techniques to improve client ranking and visibility on all major search engines•Built websites, managed content, and performed maintenance per client needs•Managed social media strategies for 12+ companies and interacted with clients’ customers over various platforms•Utilized effective content, including pictures, videos, blog posts, and more, to improve visitor session duration

Bachelor’S Degree, Computer Information Systems

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance