Benjamin Dore Email & Phone Number

Princeton, Ma, Us

Princeton, Ma, Us

Charlton, Massachusetts, United States

* Partner with leading industry brands to understand goals and develop strategies for success utilizing ThirdChannel software and analytics* Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support* Collaborate with engineering and development teams to set up or configure software platform as per customers’ requirements and troubleshoot technical issues raised by customers* Drive retention and growth among our most valuable customers by understanding their business needs* Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals

Greater Boston Area

* Onboard, train, support and mentor a team of 70-100 remote Brand Ambassadors* Maintain organization of program documents and information* Identify agent reporting errors, confusions, and partner with Customer Success Manager to streamline a solution* Document best agent practices in store including, strong summaries, great photos, powerful training experiences etc. to use in customer reporting* Develop and execute real-time agent action plans to drive KPI improvements in stores* Field Team Managers will also support their Customer Success Manager with customer requests, reports and projects

Acton, Massachusetts

* Provide ongoing product and merchandising standards training specific to your department to the entire team* Prepare incoming product for the sales floor* Review all corporate marketing materials and communications * Maintain the integrity of the store inventory through proper receiving practices i.e. sending and receiving of inbound and outbound product, reporting inventory discrepancies in a timely manner, processing store damages, etc. while following corporate guidelines* Train and motivate all associates through on-going programs in store operations, inventory practices, and backroom organization* Research and problem solve to identify inventory discrepancies* Perform inventory tasks such as correction adjustments, price changes, and stock balancing transfers* Coordinate organization efforts with the Store Manager to effectively communicate inventory expectations with the entire staff

Ampfield, Hampshire

* Assist the green keeping staff to maintain all areas of the golf course.* Marking lines on pitches or greens * Installing and maintaining equipment * Operating equipment like ride-on mowers and powered hand tools.* Maintain positive relationships with golfers and guests.

Southampton, United Kingdom

* Non for profit organization.* Plan and Coordinate a number of environmental based projects.* Track project performance, specifically to analyze and evaluate the successful completion of short- and long-term goals.* Meet budgetary objectives and make adjustments to project constraints based on financial analysis. * Recruit and induct volunteers and learners within projects.* Support earners throughout the lifetime of their course.* Organize and chair meetings with staff and project partners.

Southampton, United Kingdom

* Based on interacting with customers and dealing with complaints and queries.* Worked within a successful shop team.* Consistently handling large amounts of money.

Certificate In Assessing Vocational Achievement, Education, Nvq Level 3

The NVQ Certificate is the only qualification that allows me to assess learners in the workplace and in learning environments (classrooms.

Prepare To Teach In The Lifelong Learning Sector, Adult Literacy Tutor/Instructor, Nvq Level 4

Preparing to Teach in the Lifelong Learning Sector (Ptlls), is a teaching qualification specifically designed to teaching.

Bsc (Hons) Coastal Conservation And Management, Environmental Science, 2:2 / 3.0

* Modules Studied Included: Coastal Zone Management; Environmental Law; Current Issues in the Environment; Marine Pollution Management.

Gcse/A-Level

A-Level: Design Technology, E; Geography D; Geology, C GCSE: Art, B; English Language, B; English Literature, C; French, D; Geography, B.