Benjamin Randall Email & Phone Number

Oakland, California, US

∙ Engage in cross-functional collaboration to manage projects and provide data reports for Requests for Proposals, driving commercial business membership growth and retention.∙ Independently oversee and develop content for Requests for Information for renewing National and Regional Accounts.∙ Assess and prioritize incoming inquiries from business partners.

Oakland, California, US

∙ Oversee and check Kaiser's healthcare policies relating to the federally passed bill, Consolidated Appropriations Act, in relation to the Sales and Market Readiness Communications department. ∙ Manage and triage incoming emails from national account management teams. ∙ Lead team meetings to complete all high priority and outstanding items related to.

Dallas, Texas, US

∙ Supported internal client relations team of account managers for a clinical trial software organization. ∙ Responsible for troubleshooting issues for custom client specific software implementations. ∙ Documented detailed bug instances in the software in Salesforce and Jira. ∙ Collaborated with developers and systems engineers to resolve issues. ∙ Ran.

Sparks, Maryland, US

∙ Developed and maintained territory coverage for the greater San Francisco Bay Area – grew and retained positive relationships with the Administrator, Director of Nursing and Medical Director for 150 facilities.∙ Responsible for consultative sales and promotion of company services – efficient in medical sales relating to EKG, Ultrasound, X-Ray, and.

∙ Managed the COVID 19 Schools Team department alongside 3 other managers - provided insight and guidance to team members within the department based on current and changing state tier guidelines. ∙ Systems expert on data management - demonstrated a critical understanding of the back-end Salesforce software used to manage incoming patient records.∙ Adhered.

Emeryville, CA, US

• Managed relationships with more than 170 Northern California and Canadian accounts for this San Francisco Bay Area-based specialty coffee roaster and retailer – partnered with cross-functional teams including.
• Managed and monitored operating procedures to insure quality of service to accounts including small coffee shops, grocery stores, large distributors, casinos, airports, and others – serviced small account activity to.
• Oversaw order tracking and shipments - tracked shipments; initiated international shipping and document preparation; resolved discrepancies in orders; issued credits and refunds; and updated account and item catalog.
• Collaborated with account managers to evaluate key business trends - managed account base and new account business performance.

Berkeley, California, US

• Served as one of the first employees of the startup maker of cutting-edge lens technology and eyewear for color blindness – contributed to the on-boarding process with new retailer accounts building from just a few, to.
• Served the needs of distributors, retail accounts, and individual eye care professionals – responded to domestic and international inquiries; and completed orders from initial request, delivery communications, and.
• Collaborated with internal teams and business partners to expediate ordering, shipping, and laboratory work – participated in strategy sessions to improve processes and efficiencies.
• Tracked financial transactions and annual sales summaries.

US

• Prepared medical records for upcoming patient appointments for this world-class patient and family-centered system of care – collected data from several sources ensuring accuracy of information for physicians.
• Responded to high volume of urgent phone inquiries by patients and medical professionals – directed calls to appropriate departments and staff.
• Maintained patient records – created and processed patient care record folders; and updated up to 70 general medical patient and pediatric care charts/day.

Chiang Mai, Chiang Mai, TH

Served as volunteer for this non-profit with a mission to develop and deliver international projects to assist local communities overcome challenges – taught preliminary and intermediate multilingual classes of up to 10 students in English (as a second language); and tailored teaching to student needs and learning styles.

Bachelor'S Degree, International Relations

Covid 19 - Contact Tracing Certificate, Epidemiology

Bachelor Of Arts - Ba, International Relations And Affairs