Business Operations Analyst
Currento Use data on a daily basis to instill key insights, drive improvemento Build and maintain data models that drive business decisions, using a diverse array of platforms and approacheso Build and maintain good working relationships with process stakeholders across the organizationo Create success metrics and KPIs geared towards continuous process refinemento Develop reporting dashboards to track metrics and KPIs using a diverse array of data from multiple sources / environmentso Developed custom SQL scripts and data warehouse views to feed reporting dashboardso Record operations processes into SOP documentationo Suggest best practices to stakeholders through process mapping, root cause analysis, and failure modes and effects analysisContributed to the following company accomplishments: Improved inventory accuracy from 53% to 99% Reduced backlog of daily unfulfilled orders by 50% Improved warehouse utilization by 70% Reduced maximum lead time to sort donated shelf stable food from 3 weeks to 2 weeks Rationalized two suites of product codes into one