Benjamin Resini Email & Phone Number

Newark, Delaware, United States

Newark Delaware

Internal Sales support for Polymer Technologies.

Managed the daily administration, handling and coordination of imported products via various ports and authorities for solvents and chemical business.

Assist consumers/end users of GORE-TEX® products on Care, Fit-for-Use, Warranty Expectations, and relevant satisfaction issues.Daily operational support for GORE BIKE WEAR consumers/end-users assisting with warranty concerns, product questions and retailer inquiries. Daily support for GORE OPTIFADE Concealment Technology and Sitka Gear Inc. retailers & consumers. Provide product knowledge, sizing, retail information and education to consumers of the technology.Social Media moderation and implementation for GORE OPTIFADE Concealment face book page.Cross integration and collaboration with COF Marketing to continue driving education around laminate and fabric construction and processes.Proficient knowledge in multiple integral OS systems to include: Consumer Database, SAP, NECHO, Lotus Notes, PeopleSoft, Word, Excel, etc.Provide ongoing operational support to warranty leadership and marketing leadership to ensure warranty standards and expectations are met for the enterprises end users.

GORE BIKE WEAR /GORE RUN WEAR Daily account management to ensure sales forecasts are metCustomer management and operational support for products orderedFinancial reconciliation of billing adjustments, account credits, sales orders, etcDaily operational support of inventory management and supply chain executionField Sales support contact to continue driven sales in respective territoriesProduct support & training to field sales and outside repsDaily interaction with end users and dealers managing accountsSupply chain and distribution coordination with internal operationsQuality assurance of end user, warranty resolution and adherence

Newark, Delaware

Owner & Lead photographer of RED BELL PHOTO©. Fine art wedding & lifestyle photography providing services to clients from Delaware to DC and as far north as NYC.

Provide exceptional customer service and assistance to multiple account holders and partners using the firms email interface OS TALISMA and E-OSCAR.Provide account holders with a professional account management experience, processing orders, credit bureau updating while maintaining fiscal account expectations.1st level escalation resolution point of contact for peer and team account issues.Adherence to bank and government policies for account holders.Daily operational support with account maintenance, questions, money transfers, bank balance transfers, etc.Cross integration with multiple departments and vendors to fully service customers needs in accordance with financial policy and procedures.Daily business process analysis on special projects addressing gaps in bank procedures and requirements including OS projects through TSYS and new hire management.

Ensuring an exceptional level of customer satisfaction expected at a private dining facility.Catered to the needs and expectations of over 5000 members and their families/guests.Managed 12+ employees working in a fast paced dining environment.Hiring and operational support for new hires during seasonal summer months.Maintained inter-departmental efficiency with kitchen staff, chefs, clubhouse management and club president.Planned, organized and conducted operations of scheduled member events including PGA tournaments, member dining events and specialty black tie events.Maintained product safety and quality standard regulations administered by the Delaware Health Inspector.

daily operation of entire storefront, including preparation of food and health products.Scheduling and managing of payroll, including overtime and holiday compliance.Hiring, management and retention of base workforce of 15+ employees to maintain an efficient and productive work environment.Vendor management-Established multiple vendor relationships, including compiling daily inventory work order documents and financial bookkeeping.

Bach. Of Science, Business Administration/Marketing

Bach of Science - Business Admin.

Bs, Business Administration