Benjamin Riddle Email & Phone Number

Conroe, Tx, Us

• Conduct detailed reviews and analysis of insurance claims, ensuring accuracy and compliance with industry standards, leveraging expertise in estimating practices.• Collaborate with contractors and internal teams to refine claim details, driving accuracy and efficiency in claims processing.

Houston, Texas, United States

• Improved client-data quality, processes, and standards by introducing Data Governance practices to the business.• Lead Admin for ConnectWise PSA (formerly “ConnectWise Manage”) managing client data for 8000+ Clients and 78,000+ Contacts in various support phases. Managed over 250 active Member accounts, including 130+ for clients drawing in 25%/user additional profit and 120+ in-house accounts. • Regularly sought out by C-suite Executives for my advice on how to resolve their complex business problems and streamline them into manageable goals and processes.• Lead Project Manager for many in-house initiatives including automated data synchronization, vendor contract negotiations, and application improvements. Negotiated our knowledge-base contract for a 26% reduction in seat costs.• Lead Admin for the BrightGauge reporting tool providing 60+ live data dashboards for Executives, Directors, and clients.• Lead Admin for the ITGlue knowledge-base application. Comfortable in developing Flexible Asset organization and monitoring API synchronizations.

Kingwood, Texas

• Often ranked highest in regional sales for my department.• Revitalized departmental success in my store through effective, self-developed sales strategies and leadership.• Developed strong communication skills through constant interactions with staff, vendors, and customers.

Kingwood, Texas

• Designed daily planning for 60+ students and upheld clear communication with 150+ Parents/Guardians and school staff.• Established efficient procedures to ensure goals were clear, inventory was maintained, and safety guidelines were followed.• Developed a strong skillset for detailed incident reporting and administrative tasks.