Benjamin Rinaldo Email & Phone Number

New York, United States

Buffalo, New York, United States

-Monitors operation of computers, discs, printers, tape units, workstations, microcomputers, communications equipment and other peripheral equipment for both systems and hardware errors-Operates the control console of the computer and the other elements of the system including the input and output units-Observes indicators on console and peripheral equipment and takes necessary steps to assure the proper functioning of the machine throughoutindividual production runs;-Reviews all inputs to determine if all data is complete prior to entering jobs to be executed.-Performs specialized work in the processing of prints output from a computer via the operation of a burster and decollator machine-Reviews all finished products prior to release to Input/Output distribution; Maintains records necessary for determining maintenance, operating efficiency,shift turnover, assistance calls received and action taken-Confers with data processing supervisors as to products, procedures, machine time, rate of output and difficulties encountered.-Performs prescribed file security procedures;Assists in training new personnel in computer operations.-Operates systems related auxiliary or peripheral equipment;-Receives, in a computer based information network, incoming problem/question calls, advises users within the scope of own expertise, refers emergency and technical problems/questions outside area of own expertise to appropriate systems/computer specialists or supervisor; orders emergency service calls from outside vendors to correct any critical hardware breakdown or malfunction-Assures that operating supplies are available in the department, and that the computer room is adequately supplied to cover assigned shifts.

Buffalo-Niagara Falls Area

Working as the configuration specialist in many different roles, the primary role I took upon myself wasconfiguring all the equipment properly. Additionally, my role was to ship all equipment and manage UPSreturns.● Additionally, the second part of my job was managing the tickets I received through a CRM system. Todelegate, which group would be best to receive the tickets.● Following my procedure, I would work closely with billing to ensure the product was received andeverything was done accordingly. Also, working with fuel technicians to get them the products they needwhen needed.

Buffalo-Niagara Falls Area

Working in this position, I used my computing ethics knowledge to write training that would be taught tonearly 5,000 people. I also took part in data visualization of the vaccine record for over 10,000 withinPower BI. In addition, I took part in several meetings that would shape the companies’ data framework forthe next several years.

Buffalo-Niagara Falls Area

● Working here, I learned many things about his work ethic and the advantages of working with people fromdifferent backgrounds. Due to this being out of his comfort zone, I learned to thrive in the areas he can’tcontrol.

Buffalo/Niagara, New York Area

Admin intern● Working in an ever-changing setting where I would have to adapt to my day if it was mailing hundreds ofletters or organizing file cabinets with several thousands of files.Data Entry Intern● Working in his admin position, he chose to take advantage of a chance to use Excel and several databases.To process all the files that they would be making up.

Bachelor'S Degree, Data Science

Bachelor'S Degree, Integrated Media And Strategic Communication