Head of Operations | Strategic Planning | Process Optimization | Team Leadership | Operational ExcellenceAs Head of Operations at Al Maktoum College, Benjamin is engaged in driving organisational efficiency, optimising processes, and leading the diverse, dedicated and professional administration team. With a focus on operational excellence, He has successfully implemented innovative solutions to address complex issues in education.Benjamin's educational journey began at the University of Leicester where he followed his interest in languages, receiving an MA in Applied Linguistics he embarked on a career in higher education abroad. Driven by a commitment to holistic education, Benjamin furthered his academic pursuits by obtaining a second master's degree from Birmingham Newman University. This time, his focus expanded to encompass Sustainable Development and Islamic Studies. This dual expertise reflects not only his academic versatility, but also his dedication to interdisciplinary approaches that address the complex challenges of our globalised world.Beyond his administrative role, Benjamin remains actively engaged in fostering an environment that nurtures intellectual curiosity, cultural diversity and a commitment to sustainability. His background in linguistics and sustainability are the catalyst for innovation, bringing a unique perspective to the forefront of Al Maktoum College's initiatives. Research Interests:Benjamin's research interests are AI and Sustainability, Digitalisation for Sustainability and the Circular Economy.
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Head Of OperationsAlm College DundeeDundee, Gb -
Head Of OperationsAlm College Dundee Nov 2023 - PresentDundee, Scotland, United Kingdom -
RegistrarMarkfield Institute Of Higher Education Sep 2019 - Nov 2023Markfield, England, United Kingdom -
Curriculum DeveloperUniversity Of Jeddah Apr 2016 - Jul 2017Jeddah Governorate, Saudi Arabia -
English Instructor AdfiRaytheon Aug 2015 - Apr 2016JeddahA challenging teaching role, working with new Saudi cadets. Basic English through to upper intermediate English. Utilizing modern teaching practices, resources and smart technologies. -
Academic ManagerCambridge English Academy Dec 2011 - Apr 2015Jeddah, Madinah RoadAt Cambridge English Academy I have been responsible for organising and managing large corporate training (English Language courses) as well as ESP (English for Specific Purposes) for international companies such as Barrick (largest gold mining company in the world),General Authority for Civil Aviation (government), Al Nahdi Pharmacy, PSI (Pharmaceutical Solutions Industry), Saudi Airlines, Savola, Siemens, Pepsi Co., and Ma'aden to mention a few. Having spent most of my career in tertiary education preparing post grads in preparatory year programmes, I am now focusing on developing the necessary skills of graduates and employees across private and government sectors. I teach ESP courses to help enhance the level of working English for staff, focusing on practical usage of the language needed for the learners' specific roles and contexts. It's a great advantage to have worked across so many different sectors and met some very interesting people. -
Acting Centre DirectorCambridge English Academy Dec 2013 - Sep 2014During the interim period of the Managing Director leaving and the appointment of a new Director, I managed the day to day operations for the academy.
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Academic DirectorEls Language Centers Apr 2011 - Dec 2011Taking responsibility for all academic affairs, customers/clients as well as staff (teachers and administrative staff)Staff training / Orientation - training, workshops and organizingadditional in-service trainingMonitoring and evaluating staff - lesson observation and peer evaluationsBusiness development- meeting potential clients and managing existing clientsCurriculum development- English for Specific Purposes (ESP) and (EAP) English for Academic PurposesiBT (TOEFL) Setting up 3 labs for iBT examinations and successfully working along ETS guidelines to provide international standards and licensingTeaching and preparing students for iBT (Internet based TOEFL)Designing and teaching Business Communication curriculum forcorporate clients -
English Language Course SupervisorUniversity Of Business And Technology Apr 2006 - Aug 2009DahbanCoordinator for English language courses, curricula and TOEFL testing -
English Language InstructorEf English First May 2002 - Mar 2006At English First I worked as an English instructor at the Saudi Japanese Institute for higher learning. We taught a general English course and English for specific purposes. -
Assessment CoordinatorThe International Baccalaureate Apr 2000 - Sep 2001Cardiff, United KingdomThe work of the assessment centre includes the production and administration of examination papers for IBO schools internationally. I joined the organisation as a supervisor of a group of clerical checkers who processed, checked and filed examinations from 87 different schools in 43 different countries. I was also responsible for supporting the programme coordinators worldwide to ensure mark recalculations and supporting documents were sent to markers. -
People Development And TrainerBt Apr 1999 - Mar 2000Bristol, United KingdomAs a result of huge business growth I was seconded as a People Development Trainer for 12 months. I helped align training closer to the 'day to day' operations of business.In addition, I developed other packages such as our 'new entrant training' package which was a three week course touching on hard and soft skills. My work enhanced employees readiness and reduced employee turnover. -
Assisstant Sales ManagerBt Jan 1996 - Apr 1999Bristol, United KingdomI joined a newly formed division responsible for sales of new services to build loyalty and revenue. I was an assistant to a team manager. We focused on customer retention and winning back old customers. In this role, I developed my coaching and people management skills as this encompassed 80% of my job. As a result I was able to guide my team to outperform its targets and reach 2nd out of 56 teams.
Benjamin Roberts Education Details
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Merit -
General Studies -
Master'S Degree
Frequently Asked Questions about Benjamin Roberts
What company does Benjamin Roberts work for?
Benjamin Roberts works for Alm College Dundee
What is Benjamin Roberts's role at the current company?
Benjamin Roberts's current role is Head of Operations.
What schools did Benjamin Roberts attend?
Benjamin Roberts attended University Of Leicester, Newman University Birmingham, Clifton College, Birmingham Newman University.
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1warwick.ac.uk -
Benjamin Roberts
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