Benjamin Robertson Email & Phone Number

United States

Contracts, compliance, projects, logistics, supply chain, and business process development

Responsible for ~25 field personnel, multiple service centers, project management, and inventory supporting global fleet of approximately 300 leased and/or sold gas turbine packages within both the Oil & Gas and Industrial Power Generation sectorsDrafting and negotiation of domestic and international service contracts inclusive of T&M rates, fixed fees, milestones, performance guarantees, and warranties, etc.

Tulsa, Oklahoma Area

Lead or influenced teams of both sales and project execution personnel, improved project scheduling and field report writing for customer satisfaction and grow the P&LCoordinated with factory resources to support complex challenges in the territory for steam, compressor, and gas turbine product lines across Oil & Gas, Power Generation, and Chemical markets

Greater Denver Area

Review of sales funnel, driving opportunity progression, forecasting, and accountabilityDeveloped parts, repairs, and field services opportunities at North American refineries and industrial process facilities for steam, turbo, and reciprocating compressor and engine product lines.Provided commercial support to sales and execution teams by engaging corporate resources such as legal, financial, and technical experts, winning back four large clients and growing several others

Highlands Ranch, Co

Reviewed and negotiated upwards of 300 NDAs, T&Cs’, and Purchase & Sale Agreements, Capital Equipment Leases, Rep Agreements, Intercompany Agreements, Surety and Letters of Credit, Development, and Joint Marketing agreementsDeveloped, maintained, and supported Knowledge Management in SharePoint, SpringCM, and Salesforce.com with collateral responsibility for process improvement activities, restructuring the procurement of subcontract services and components to reduce internal and external lead-times.

Improved order-to-cash process. Revised Contract language and developed quotation templates. Delivered upgrades to the online customer portal to collect valuable project data. Prepared proposals for multi-megawatt projects. Standardized ERP generated Sales Order Confirmations, Bills of Lading, and Commercial Invoices. Enabled non-standard progress payment and delivery terms providing daily guidance to Accounting and Logistics Departments on sales order activity. Executed international letter of credit transactions. Architected and implemented a Salesforce.com CRM solution including migration of legacy data, price books, Outlook email integration, Dynamics AX integration using Rapidi Online, opportunity pipeline reporting, account, case and quote tracking. Developed business process diagrams for authority delegation, sales logistics, customer services, and financial closure. Guided customers through product registration, returns, and replacements.

Six Sigma Black Belt and Administrator for worldwide gas turbine sales management system, coordinating with sales staff in the Americas, Europe, Middle East, Asia, and Australia. Project lead for customized development of Infor Epiphany CRM application as a collaborative workspace / KM solution with optimal integration of legacy systems through two (2) major upgrades. Architected merger of Company, Contact, Geographic, Environmental, and Industrial Profile data from multiple sources such as IHS's Major Industrial Plant Database (MIPD), the European Union Emissions Trading System (EUETS), DUNs/Hoovers, as well as internal ERP (Infor/Baan) and Customer Services databases.

Technical lead responding to customer inquires in the 11 western states for the gas turbine Power Generation market. Analysis of specific customer site conditions and preparation of proposals to meet those requirements. Utilization of Oracle based applications and Windchill PDM tool to carry out configuration control. Determining overall feasibility, fuel suitability, guaranteed engine performance, balance of plant integration, pricing, and margin. Responsibility for commercial review, project booking, and handoff to project management. Engaged in direct communications with customers to ensure accurate scope of work. Heavily engaged in biogas applications and waste heat recovery.

Procured precision machined components and related services for the manufacture of gas turbine engines and industrial gas compressors as LEAN/Six Sigma Green Belt. Collaborated with program management, legal services, production, metallurgy, receiving, quality, finance, traffic, and planning departments to ensure stable supply in times of raw material scarcity. Maintained large amounts of data in the Baan ERP system to ensure standard cost accuracy. Drafted Business Process Diagrams for execution of Development Agreements, Non-Disclosure Agreements, and Purchase & Sale Agreements.

Completed Professional Development Program (PDP) establishing competency in facility management and shipyard operations. Procured critical machinery such as purifiers, distillers, heat exchangers, and deck equipment for new construction programs including Navy Sealift, TOTE Container Ships, British Petroleum Tankers, and T-AKE. Negotiated master pricing agreements for fasteners, gaskets, steam traps, strainers, and fire fighting equipment. Secured bulk deliveries of petroleum products for sea trials. Coordinated critical expedites and mitigated various supply challenges while preserving valued relationships. Implemented Ariba Sourcing module. Demonstrated working knowledge of FAR, ITAR, and EAR.

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