Benjamin Rudolph Email & Phone Number

Küssnacht Am Rigi, Schwyz, Switzerland

• Leading the development of an AI-powered chatbot using KoreAi technology, aimed at enhancing operational efficiency in the hotel industry by enabling staff to perform routine tasks through simple text commands along with providing real-time training on various operational procedures.• Collaborated on the development of a workflow engine using Orchard Core by Microsoft, contributing to the enhancement of project efficiency and automation.• Conducted comprehensive application testing for two distinct project, meticulously identifying and rectifying issues to ensure seamless functionality and bug-free performance.• Played a pivotal role in project management activities, creating and assigning tickets to programmers, fostering task clarity, and facilitating the smooth progression of project milestones.• Assisted in monitoring and managing team productivity by analyzing GitHub history, estimating task completion rates, and ensuring alignment with project timelines.• Engaged in business operations by participating and leading meetings with a prospective investor, delivering detailed company insights, addressing inquiries, and significantly contributing to the successful onboarding of the investor into the team.

Calgary, Alberta, Canada

• Enhanced the university’s visibility and appeal as a study destination by creating engaging blog posts and videos that amassed over 135,000 views, significantly boosting prospective students' interest in attending.• Addressed inquiries from prospective international students about academic programs and life in Calgary with precision and empathy, bridging cultural and language barriers to foster positive relations and support enrollment decisions.

Calgary, Alberta, Canada

• Provided guests with exceptional, personalized customer service, providing service with a smile and passion, and creating a fine dining experience.• Attention to detail, making sure the customers needs are exceeded before, during, and after dining, and being knowledgeable on our menu and wine pairings.

Reinach, Basel-Country, Switzerland

• Enhanced team productivity and work environment by demonstrating consistent dedication and a proactive approach. Actively engaged in problem-solving and forward planning to streamline operations and improve team efficiency.

Basel, Switzerland

• Served customers in a fast-paced environment. Staying organized and calm even during peak-hours.• Dealt with frustrated customers, offering alternative service solutions, and gaining additional sales through my positive attitude and friendliness. • Contributed as a team player, taking initiative to complete tasks, and help colleagues with their orders without the need for them to ask.

Bachelor Of Science - Bs, Computer Science

High School Diploma

Activities and Societies: Ice-hockey