Operations Supervisor 31/03/2012 – Present- As the 2IC to the Managing Director, took on management of all finance operations staff. In particular, management of entire office when the MD was on leave.- Management of all finance consultants and finance assistants, ensuring key performance goals are met. - Oversight all credit decisions and finance applications prior to submission to the finance company.- Preparing loan settlement documentation and monitoring settlement… Show more Operations Supervisor 31/03/2012 – Present- As the 2IC to the Managing Director, took on management of all finance operations staff. In particular, management of entire office when the MD was on leave.- Management of all finance consultants and finance assistants, ensuring key performance goals are met. - Oversight all credit decisions and finance applications prior to submission to the finance company.- Preparing loan settlement documentation and monitoring settlement progress. Confirm settled files are compliant with government regulations.- Key achievement: under my management, a record number of loan settlements completed resulting in the strongest turnover for the company in a three month period.Finance Consultant30/04/2011 – 31/3/2012- Determining clients credit worthiness & providing the correct finance package/finance company to meet the client’s needs- Developed an in-depth knowledge of over 7 lenders’ approval & settlement requirements and systems- Signing up clients face to face or over the phone- Advising clients on applicable insurance products- Negotiating with finance companies- Broke company record for most income by an individual consultant in a calendar month- Was the highest individual income earner for the company during my time as a consultantFinance Assistant20/10/2010 – 30/04/2011- Taking new calls as they come into the business, gathering all clients personal details and requirements- Checking bank statements & supporting documents and completing all NCCP requirements- Assisting Finance consultants with employment/residence checks & submitting applications to finance companies Show less

Duties as follows:- Rostering- Monitoring staff training & development- Opening/closing of store- Bank deposits- Ordering stock- Negotiating with suppliers/invoicing- Running shifts for up to 10 staff- Interviewing job applicants- Meeting strict performance goals

• Customer Service/Cash Register• Stocktaking• Opening/Closing of Store

• Customer Service/Cash Register• Food preparation and cooking• Occupational Health and Safety