Benjamin Stallman Email & Phone Number

United States

Greater San Diego Area

As Operations Specialist in the Contract Services Divisional oversee one of the largest transit contracts in thenation optimizing transit services for South Bay and East County division for the Metropolitan Transit System inSan Diego.Oversee and ensure fulfillment of contracted obligations and contractor performances.Monitor, track and record contractor on-time performances, track customer complaints, and manage andprovide analysis of contractor performance data and related reporting.Coordinate daily operations with road supervisors; identify dynamic road conditions, detours, accidents, and siteinspections for transit support infrastructure.Monitor performance of Bus Rapid Transit (BRT) which features limited stops, longer distances and fasterspeeds.Identified BRT performance remedies resulting in improved on-time performance.Manage, schedule and budget stand-by bus usage, manage and analyze program data and assign stand-by bus.

Record of excellence growing brand footprint, deploying incentives and promotions, and delivering integrated client services for 128 different accounts and 46 supplier brands for leading crafted beer distributor.Managed transition from third party distribution to in-house paradigm improving product placement, pricing, sell-through, and availability.Grew sales 300% in first six months through deployment of schematic shelving, optimized use of promotions and displays, improved brand and store communications and active management of client relationships.

Greater San Diego Area

Developed and managed over 100 accounts including existing and new customers for specialty organic beverage provider. Ensured client inventory and sell-through through schematic shelving maintenance and integrated communications.Grew sales through ensuring premium shelf locations, POS displays, co-operative advertising, and deployment of promotions and incentives.Conducted sales calls ensuring delivery of effective mix of products and services to grow client relationships.

Provided leadership and guidance over warehouse and distribution operations of 10K square foot facility. Managed up to 10 team members, delegated assignments, and managed individual and team performances.Managed pick-and-pack operations, load and offload operations, and in-house materials movements.Managed carrier relations, improved fee structure through negotiations and quota fulfillment, and ensure timely integrated communications with stakeholders.Managed all safety compliance activities and divisional training.