South East Area Manager at Flextech Hose Solutions (Berks, Bucks, Hants, Oxon, Sy, Ssx, Mddx, Kent, West & South London). Specialising in consultative technical advice to ensure optimum hose solutions are offered for applications. Providing hose inspection & asset management services to the South of England.

Focussed on internal and external branding. Brand strategy, re-branding, brand development, and brand perception. Continuation of web design to consider ever-changing design trends. Current role includes management and delegation of overall marketing and brand strategies with a focus on inbound marketing techniques.

Proactive and consultative customer facing role. Focussed on building and maintaining strong relationships with customer accounts; understanding business goals, challenges, and market trends. Collaborated with internal team to develop and execute strategies. Customer service through promp addressing of inquiries, resolving issues, and ensuring customer satisfaction.

Focussed on Website re-design and implementation, re-design of technical documents including but not limited to catalogues & datasheets, modernisation of the corporate livery.

Short-term employment while at MMU. Learned about exceptional customer service and experience provision from one of the best companies known for it in the UK.