Contribute to the Personalization of Deals/Promotions for Target App and Web, creating a more relevant guest experience

Contributed to the development/delivery of a Salesforce-integrated text classification model to suggest issue tags to service center agents in real-time. Used K-Means clustering to create a training dataset and Tensorflow/USE to encode texts and train single label data for multilabel classification. Initiate/Lead model development for sentiment analysis on guest chat to understand guests better and better ascertain agent impact on guest sentiment. Perform statistical tests on various projects to help understand and set goaling around Target service center service levels. Develop and refine forecasting for GCP storage costs for Target Engineering.

Work with Target developed internal products including the Hadoop ecosystem, data movement tools, and a Target developed visualization platform to collaborate with end users helping them produce robust reports and gather data efficiently. Analyze usage of products to help engineering teams prioritize feature requests, and target missed opportunities. Contribute to development of training documentation, classes, and other materials.

Develop Visual Reports for all facets of the company in SQL Server Reporting Studios and Microsoft Power BI. Provide insights through collecting and analyzing data to allow management teams the tools to make decisions to increase productivity and efficiency, while minimizing errors. Act as an liaison for IFS, providing support and enhancement for all users within the company.

Handle a broad range of projects in the data/financial analytics role in order to help increase efficiency in all aspects of the company. Additionally, head the team of eleven Tech Assistants, establishing scheduling and work flow.

Oversaw of all product development starting from the design phase to sourcing materials, to selecting manufacturers all the way through Ecommerce and fulfillment.

Restoring, refinishing, and installing hard wood flooring.