Director Of Transportation
Norfolk, Virginia Area
HAMPTON ROADS TRANSIT, NORFOLK, VA - 2009 - PRESENT Director of Transportation Responsible for the daily operation and oversight of the Bus, Paratransit, Tide Light Rail systems and Security; direct the efforts of the General Superintendent, Paratransit Contract Administrator, Transportation Managers, Senior Training Managers, Security Manager and Operations Support staff to meet the goal of providing a quality, safe and efficient transportation service; overseeing the planning, development and implementation of all bus and light rail standard operating procedures, emergency operating procedures and the rulebook; development of strategies, goals, objectives and key performance indicators to enhance transportation’s performance; ensure that quality and safety are integrated into all aspects of bus and rail transportation; development and maintenance of the transportation operating budget; maintain a positive, professional work environment that encourages respect, effective communication, recognizes accomplishment.Major Accomplishments:• Being part of the first light rail property in the state of Virginia, The Tide was touted as “one of the safest light rail start-ups in the nation." Since our inception we boast a 98% on-time performance.• Promoted from Director of Rail Transportation to Director of Bus and Rail Transportation within 3 years. • Collaborated with Human Resources to develop a new performance-monitoring program for absenteeism which resulted in a 49 percent decrease in unexcused absences during the first quarter of inception which also resulted in a 6 percent decrease in unscheduled overtime wages.• Established a new Accident Accountability Matrix and Accident Refresher training, which resulted in a 13.8 percent reduction in preventable accidents from 2013-2014.