Benjamin Small Email & Phone Number

Taking the headache out of buying, and selling property in France for Expats globally:- Property sourcing via our below market property tracker-Relocation package: Expat care (French bank accounts, utility bills and internet connectivity)-Expat finance support (currency risk management, financing options for property purchases)- Diagnostics and pricing support for vendors

City Of London, England, Gb

London, England, Gb

Managed and trained a team of 6Partnership network built from scratch to help service the HNW market (Lawyers, accountants and advisors) - Partnership offering, outreach, events.Product development

London, Gb

London, Gb

London, Gb

Making the most of my linguistic abilities and background in real estate I am currently operating as the French market specialist for FCD.My roles include:New business development:- Contacting and building long lasting partnerships with Estate agents, Notaries and IFAs across France and Spain.- Creating, adapting and/or translating existing and new marketing material in a bid to expand the company's reach.- Preparing and presenting new business pitches.Account Management- Consistently provide key, relevant and useful information from the financial markets to referring partners in a bid to help them get sales over the line.- Driving customer satisfaction by maintaining high standards from start to finish (client cycle) ensuring our service reflects well on the image of my referring partners.

London, Gb

8 week placement with a well-established international Lloyd’s insurance wholesaler. I worked with the marketing and compliance teams under consistent guidance from brokers. A very complete experience that has provided me with a great grounding for a career path in the city.Roles included:International Marketing:Instrumental in improving brand awareness within the French and Spanish market. - Redefined realistic objectives to fit the brokers’ ambitions as well as the company’s capacities.- Efficiently translated and adapted existing marketing material targeting SME brokers, encouraging interaction and breaking down the barriers to innovative markets.- Produced tailor made material to appeal to potential specialised partners and expand influence within the European market (via Website, printed brochures and newsletter emailing).New business development:Contacting commercial insurance brokers within the French and Spanish markets and ascertaining their business mix with a specific focus on niche product ranges (renewable energy, engineering medical malpractice). The priority was put on finding prospects with the capacity (volume) and the appetite to build towards a long lasting relationship. This led me to:- Compiling a brand new contact database for the French and Spanish market.- Establishing a fluid commercial strategy to optimise results.- Cold calling and emailing the selected prospects whilst effectively communicating the brand’s image and corporate values.Achievements:• Developed an understanding of the roles played by the variable structures within the insurance industry.• Confidently applied my common sense and business acumen to solve strategic problems within a complex environment.• Exploited my linguistic capabilities and put my self forward to force the brand into a recognised bracket of international wholesalers.

Oo

6 week work placement with one of the world’s largest logistics firms, working with their import, export and customs teams of the Air Freight department.Roles included:Project Management and Service DeliveryTook responsibility over planning and managing multiple shipments (high value/time sensitive cargo). - Constant contact with clients to ensure their needs/priorities are understood and expectations managed (deadlines, budget, and security levels expected).- Planning shipments in accordance with the client’s needs whilst striving for targeted profit margins; working alongside the operational team to designate the most commercially viable roots and providing insurance firms with analysis of risk exposure to cover the shipments.- Negotiating with the selected freight forwarders and transporters to ensure profit margins are met.- Tracking and logging each stage of the shipment process to keep clients up to date. Customer ServiceIn an organisation that puts a lot of emphasis on customer satisfaction, I thrived with the customer service team, tasked with receiving claims and complaints over unfulfilled or poorly executed shipments and providing both logistical and commercial solutions.Achievements: Led shipments from start to finish with a high success rate of customer satisfaction. Provided multiple solutions, notably one shipment caught at the docks in Phnom Penh, in which I managed to coordinate the re-expedition of the goods without drastically compromising the profit margin or timelines. Improved the reactivity of the commercial team by confidently putting my languages to use, negotiating with foreign transporters and getting updates from the freight forwarders in South America and Asia. Significantly restructured and updated the agency’s contact data base, compiled profile sheets complete with key information on existing clients and their representatives.

10 week work placement with the commercial team of a start up that provides brands and celebrities an online platform “MerchAnt” to drive their brand awareness and generate streams of revenue (bespoke merchandise) via their social media pages (Facebook, Twitter, YouTube, etc).Roles included:Customer Account Management- Efficiently collected quantitative and qualitative data on existing clients from either internal historical sources or their social media output online (type of interaction, profiling of followers) enabling me to provide detailed analysis on existing client’s commercial performance (SWOT)- Developed multiple strategic solutions to help drive sales and online interaction based on my findings (promotional strategies, marketing campaigns). - Acted as an intermediary between the client, the sales and the creative teams to facilitate projects.Prospecting and New Business DevelopmentRegularly tasked with pursuing new business development opportunities and providing support to the commercial team to tie in new deals. This entailed: - Prospecting new entertainment clients with a strong media following and online potential.- Providing summary analysis on selected targets for the sales team (following profile, potential marketing streams, upcoming events, brand awareness, potential, etc.).- Collecting contact details for targets and assisting in the development of sales approaches.- Research and sourcing of new products to complement existing range.- Compiling personalised pitch books with the creative team to support the sales team.Achievements: Assisted sales pitches and provided useful feedback. Provided profitable solutions to support key accounts. Created and implemented promotional strategies. Prepared pitch books with key USPs and potential merchandise range for meetings.

International Business With Languages, International Business

Bts, International Trade