Benjamin Smith Email & Phone Number
Who is Benjamin Smith? Overview
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Benjamin Smith is listed as Senior Solutions Engineer at Definely, a company with 99 employees, based in Leicester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Benjamin Smith.
Benjamin Smith previously worked as Project Manager at Scurri and Technical Client Project Manager at Hellodone.Ai. Benjamin Smith holds Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services, First Class - Honours from De Montfort University.
Email format at Definely
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About Benjamin Smith
Experienced project manager, and customer success specialist with a love for all things tech. I have navigated the SAAS- scape across varied areas, including; CRM software, Unified communications, Telecomms, Fintech, AI, and delivery management software. When I'm not immersed in the professional setting you'll find me on the front 9, likely dreading the back 9, wrangling our tenacious rescue dog, or enjoying horror films with a good craft beer. Achieved a 1st class Business and Management degree with Honours. Part of a start-up that was successfully acquired. Key speaker on sustainability efforts in education at United Nations headquarters.
Listed skills include Microsoft Office, Team Building, Gsoh, Communication, and 4 others.
Benjamin Smith's current company
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Benjamin Smith work experience
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Technical Client Project Manager
At HelloDone.AI, a leading tech startup in natural language processing, I served as a Technical Client Project Manager, overseeing client relations with major brands like Footasylum and National Express. I facilitated monthly stats reviews, interpreting platform data to provide valuable insights and guidance to clients, ensuring the software's.
Customer Success Manager
Managed commercial negotiations and account management, specializing in retaining SME UK customers by strategically upselling and extending contracts for innovative payment solutions. Utilised data insights to tailor product recommendations, fostering positive customer relationships and driving revenue growth.
Key Account Manager
Entrusted with critical and enterprise customers to continue driving recurring revenue growth for a diverse client base. Focus on upsell and cross-sell opportunities, forecasting and reporting, training, building stronger relationships and retention efforts.
Account Manager
Responsible for the full commercial management of approximately 100 SME clients. My key duties included driving revenue growth through strategic up-selling and cross-selling, negotiating contract renewals, and maintaining strong relationships with key stakeholders. I ensured our customers fully leveraged CloudCall’s integrated communications solutions.
Benjamin Smith education
Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services, First Class - Honours
A- Levels
Education record
Frequently asked questions about Benjamin Smith
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What company does Benjamin Smith work for?
Benjamin Smith works for Definely.
What is Benjamin Smith's role at Definely?
Benjamin Smith is listed as Senior Solutions Engineer at Definely.
Where is Benjamin Smith based?
Benjamin Smith is based in Leicester, England, United Kingdom while working with Definely.
What companies has Benjamin Smith worked for?
Benjamin Smith has worked for Definely, Scurri, Hellodone.Ai, Global Payments Inc., and Cloudcall.
How can I contact Benjamin Smith?
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What schools did Benjamin Smith attend?
Benjamin Smith holds Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services, First Class - Honours from De Montfort University.
What skills is Benjamin Smith known for?
Benjamin Smith is listed with skills including Microsoft Office, Team Building, Gsoh, Communication, Time Management, Independent Projects, Customer Service, and Organisational Alignment.
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