Benjamin Sng Email & Phone Number

Singapore

Singapore

Singapore

- Managed inventory of ingredients needed for customized cakes and small desserts.- Served as a point of contact for customers' order enquiries and feedback.- Developed creative and innovative designs for custom cakes, ensuring customer satisfaction.- Demonstrated ability to multi-task and plan the work schedule to meet deadlines.- Liaised with event/wedding planners and vendors to fulfil a client's order as per their requests.- Managed business social media and maintained… Show more - Managed inventory of ingredients needed for customized cakes and small desserts.- Served as a point of contact for customers' order enquiries and feedback.- Developed creative and innovative designs for custom cakes, ensuring customer satisfaction.- Demonstrated ability to multi-task and plan the work schedule to meet deadlines.- Liaised with event/wedding planners and vendors to fulfil a client's order as per their requests.- Managed business social media and maintained regular posts and advertisements on Instagram andFacebook via Meta Business Suite to generate more revenue.- Created promotional and informational materials using the Canva platform.- Arranged client consultations for cake tasting held on-site or to their convenience. Show less

39-40 Duxton Road Singapore 089503

- Exhibited a high level of professionalism when interacting with customers, colleagues, and management team members.- Collaborated effectively with kitchen staff to ensure orders were prepared correctly and served within a timely manner.- Displayed proficiency in operating the Revel POS system, handling cash transactions, and balancing registers at the end of each shift.- Assisted in managing reservations and special requests via the Chope platform.- Utilized effective… Show more - Exhibited a high level of professionalism when interacting with customers, colleagues, and management team members.- Collaborated effectively with kitchen staff to ensure orders were prepared correctly and served within a timely manner.- Displayed proficiency in operating the Revel POS system, handling cash transactions, and balancing registers at the end of each shift.- Assisted in managing reservations and special requests via the Chope platform.- Utilized effective communication skills to collaborate with coworkers and resolve customer issuesquickly.- Developed strong organizational skills in order to efficiently manage multiple tasks simultaneously.- Assisted in training new staff members on proper operational procedures for the restaurantenvironment.- Resolved customer complaints promptly while remaining courteous and professional throughout theprocess. Show less

Caffe Fernet

- Exceeded expectations in delivering professional and efficient customer service.- Exhibited a high level of professionalism when interacting with customers, colleagues, andmanagement team members.- Collaborated effectively with kitchen staff to ensure orders were prepared correctly and servedwithin a timely manner.- Displayed proficiency in operating the Revel POS system.- Assisted in managing reservations and special requests via the Chope platform.- Developed… Show more - Exceeded expectations in delivering professional and efficient customer service.- Exhibited a high level of professionalism when interacting with customers, colleagues, andmanagement team members.- Collaborated effectively with kitchen staff to ensure orders were prepared correctly and servedwithin a timely manner.- Displayed proficiency in operating the Revel POS system.- Assisted in managing reservations and special requests via the Chope platform.- Developed strong organizational skills in order to efficiently manage multiple tasks simultaneously.- Assisted in training new staff members on proper operational procedures for the restaurantenvironment. Show less

- Baked and decorated cake orders to customer’s specifications / customizations.- Scheduled and conducted baking lessons for customers.- Incorporated customer feedback into revised versions of existing cake designs.- Managed business social media with regular posts of products.- Employed strong organizational skills when managing multiple tasks at once during busy periods.- Handled enquiries and quotations for cake orders over WhatsApp, Instagram direct messages and… Show more - Baked and decorated cake orders to customer’s specifications / customizations.- Scheduled and conducted baking lessons for customers.- Incorporated customer feedback into revised versions of existing cake designs.- Managed business social media with regular posts of products.- Employed strong organizational skills when managing multiple tasks at once during busy periods.- Handled enquiries and quotations for cake orders over WhatsApp, Instagram direct messages and e-mails.- Adapted quickly to changing requests from customers regarding design modifications or additions. Show less

Kranji Camp Iii

- Handled confidential information in a discreet manner while adhering to the SAF's policies and procedures.- Created reports, memos, letters, and other documents as needed.- Compiled data, prepared reports and performed data entry tasks utilizing MS Office applications.- Assisted with the preparation of meeting materials prior to scheduled events.- Assisted with special projects as requested by management team members.- Performed general clerical duties such as… Show more - Handled confidential information in a discreet manner while adhering to the SAF's policies and procedures.- Created reports, memos, letters, and other documents as needed.- Compiled data, prepared reports and performed data entry tasks utilizing MS Office applications.- Assisted with the preparation of meeting materials prior to scheduled events.- Assisted with special projects as requested by management team members.- Performed general clerical duties such as photocopying, faxing, mailing and filing.- Answered incoming calls in a professional manner and directed calls to appropriate personnel. Show less

Griddy Waffles, West Gate

- Prepared food dishes for orders – appetizers, entrees, desserts.- Utilized problem-solving skills to resolve customer complaints quickly and satisfactorily.- Demonstrated an ability to multitask effectively, efficiently manage time and prioritize tasks.