Install, program, test and maintain Notifier fire alarm systems, primarily in a healthcare environment. Perform old work installation, new work installation, and maintenance/service on a variety of fire and security alarm systems.

Repair and maintain 260 tools in the rental fleet. Diagnose and repair customer owned tools and equipment. Provide tool expertise to customers seeking advice for jobs and home projects.

Maintain and analyze training statistics and records for 100 employees to support leadership decisions and direction. Advise senior leadership on direction of necessary training. Supervise a team of 4 in administrative duties. Process employee paperwork and vacation requests.

Conducted interviews seeking targeted information, and coordinated communication between partner organizations. Wrote reports detailing information which helped in various decision making processes. Devised and executed training for groups of 6-8 on rapport building, interpersonal skills, and communication.