Highly motivated commonwealth government executive level employee with extensive experience in operational, project and strategic management positions within Centrelink, and the Department of Human Services. A proven history in building relationships and achieving results through people with over a decade of experience in leadership roles. Since 2006 in a National governance environment previously managing teams in a front line service delivery capacity. Lead teams through the implementation of numerous high-profile, key Budget Deliverables for the Australian Government. Most recently the roll out and transformation of the ‘service delivery and early intervention of compliance activity’ through an integrated national telephony network. Extensive experience in people management and employment relations, including management of various teams large and small, in daily operations and change management. Additionally demonstrates good knowledge and experience in the field of workforce management. Experience delivering various types of communication material for different audiences including Ministerial correspondence, International delegations, briefing Senior Executive staff on major service delivery issues and presentation of learning and development.