Benjamin Steele Email and Phone Number
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Benjamin Steele is a IT Specialist (Kentro Subcontractor) at U.S. Department of Veterans Affairs. He possess expertise in help desk support, computer hardware, troubleshooting, technical support, customer service and 20 more skills.
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It Specialist (Kentro Subcontractor)U.S. Department Of Veterans AffairsWest Haven, Ct, Us -
It Specialist (Itc Subcontractor)U.S. Department Of Veterans Affairs May 2024 - PresentWashington, Dc, UsResponsibilities include● Providing tier 2 IT support to the US Department of Veterans Affairs● Reading and analyzing security vulnerability reports● Utilizing VA patching software and PowerShell scripts to patch security vulnerabilities● Updating Tier 1, 2, 3, 4 applications to VA standards● Updating drivers and the BIOS on laptops to VA standards. ● Coordinating with other IT teams across the VA to make sure security updates get applied and vulnerabilities get patched● Working on and closing IT tickets in ServiceNow
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Desktop Support Engineer (Esp Global Services Subcontractor)Medtronic Jun 2022 - May 2024Minneapolis, Mn, UsResponsibilities Include: ● Providing Tier 2 IT support ● Resolving tickets escalated from Tier 1 support● Managing the lifecycle of computers and mobile devices● Coordinating with users and vendors for the repair of damaged computers● Imaging and deploying computers to users● Supporting end users who are remote and on site -
Amnesty Floor MonitorAmazon Mar 2020 - Jun 2022Seattle, Wa, UsResponsibilities Include:● Responding to and resolving technical problems with workstations● Reading and analyzing error logs to troubleshoot robots ● Repairing and maintaining robots● Keeping the robotic floor free of obstructions and faulted robots● Clearing jams in workstations and the conveyor belts● Scanning misplaced items back into inventory -
Help Desk TechnicianSomerset Capital Group, Ltd. Sep 2018 - Jan 2020Milford, Ct, UsResponsibilities Include:● Answering and resolving daily calls to the help desk● Providing 24/7 support to the help desk and the systems administrator● Monitoring the help desk ticketing system for requests and following up with the user for additional information/troubleshooting● Overseeing the upgrade of all company workstations from Windows 7 to Windows 10● On-boarding and off-boarding of users and their accounts● Managing and responding to alerts from Crowdstrike Anti-VirusAccomplishments:● Designed and implemented a custom Windows imaging solution for desktop and laptop hardware utilizing PowerShell scripts and Clonezilla● Implementation of USMT to migrate user profiles● Trained and mentored all junior staff in all proper policies and procedures -
Help Desk AnalystGriffin Hospital Aug 2011 - Aug 2018Derby, Ct, UsResponsibilities include ● Providing tier 1 and tier 2 support to 1,000+ users● Supporting over 20 remote offices and campus extensions● Maintain, repair and inventory of 1,200 desktop computers and over 400 printers● Maintaining Microsoft OneNote documentation that is shared across all members of the IT staff● Maintaining an accurate list of all devices recycled for CT State compliance and HIPAAAccomplishments● Built and maintained relationships with doctors and medical clinics● Designed and implemented a custom imaging solution for computers utilizing slipstreamed Windows updates● Trained and mentored all junior staff in all proper policies and procedures
Benjamin Steele Skills
Benjamin Steele Education Details
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Charter Oak State CollegeInformation Systems
Frequently Asked Questions about Benjamin Steele
What company does Benjamin Steele work for?
Benjamin Steele works for U.s. Department Of Veterans Affairs
What is Benjamin Steele's role at the current company?
Benjamin Steele's current role is IT Specialist (Kentro Subcontractor).
What is Benjamin Steele's email address?
Benjamin Steele's email address is st****@****zon.com
What is Benjamin Steele's direct phone number?
Benjamin Steele's direct phone number is +120380*****
What schools did Benjamin Steele attend?
Benjamin Steele attended Charter Oak State College.
What are some of Benjamin Steele's interests?
Benjamin Steele has interest in Economic Empowerment, Civil Rights And Social Action, Environment, Science And Technology, Human Rights, Health.
What skills is Benjamin Steele known for?
Benjamin Steele has skills like Help Desk Support, Computer Hardware, Troubleshooting, Technical Support, Customer Service, Hospitals, Windows, Workstations, Active Directory, Computer Repair, Printers, Hardware Support.
Who are Benjamin Steele's colleagues?
Benjamin Steele's colleagues are Linus Vivier, Abbey Wzorek, Takisha Williams, Laura Kuster, Vanessa Truitt, Camacho-Nazario Giris, Glynden Breen.
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