Benjamin Strak Email & Phone Number

London, England, GB

London, England, GB

In January 2021 I joined the Design team at Monzo Bank to lead the product design effort for their paid accounts, Monzo Plus and Premium. Since joining, among other things, I have overseen the launch of Trends, a space for customers to get powerful insights into their spending patterns and a cornerstone of Monzo's ambition to 'make money work for.

London, London, GB

Following a successful multi-million pound round of funding in 2018, nez has continued its London expansion across 2019 & 2020. I have lead the UX practice over the last 2 years whilst we have gone from from 5k to 200k users, and added several new products to the core nez business. These have included nez insights - which allows food & drink partners to.

London, London, GB

Nez is a startup with a real-time food offers app that makes innovative use of bluetooth beacons across a network of Central London food retailers. I worked them with their initial user research, wireframing, and prototyping prior to their original build and funding round. I have also been involved in ongoing research, prototyping and user testing to.

San Francisco, CA, US

• At AKQA I worked on a range of digital products and services for clients including Coutts, AirBnB, Volvo and more. Many of the projects were confidential so please contact me if you would like to know the full list.New.
• Working in a team of four, I researched, designed and tested a new car buying experience for a major European car manufacturer. The app simplified the complexity of the car production and delivery process, to make it.
• Working in a team of three I researched, prototyped and pitched a new pre-trip experience for groups of flyers. Our app addressed the painpoints we uncovered during user research for groups as they planned, saved for.
• Researching how families use TVs and designed an itinerary planning and curated shopping experience for the big screen based on these insights. Snicket - iOS app
• As part of an open brief on the future of the High Street, our team investigated the problems faced by craftspeople and makers. We discovered that attracting traffic when they open temporary pop-up stores is difficult..

London, England, GB

• ClearScore is a fast-growing FinTech startup that helps users understand their credit score and matches them to financial products personalised to their needs.
• My main role was to set up a formal user research and testing program for the Design Team. I organised a group of 800 existing users to come in for testing sessions to inform the development of new and proposed features.
• I also helped with wireframing and the design of user flows.
• In addition I carried out research into current user behaviour on the ClearScore website and app using heatmap and session recording software. This helped uncover parts of the interface where users were struggling and.

New York, NY, US

• I undertook the 10-week Immersive Course at GA which covers the full range of UX skills and processes.
• Four web or mobile projects were run as two-week agile design sprints, culminating with a live project for a real client. Two of these are summarised below – comprehensive case studies can be found on my.
• Working in a team of four I helped to redesign the job search and application process on Hudson’s responsive mobile site, which was suffering from a high bounce rate, and short visit length.
• User research gave us insights about how users actually wanted to search for jobs that led to our proposals for a lightweight account and an email-like triage system that gave users more control over how sift through.
• Working in a team of three I helped design a new BBC political news app. User research showed that length and jargon were painpoints in current news content for many people so we proposed a shorter news digest.
• Interactive features including a political quiz and compass encouraged users to form their own opinion, and feel more personally engaged with news stories.

In this role I have commissioned and edited new pieces of writing on design, art and architecture for online publication. I have also coordinated the printing and marketing of our annual print edition, and negotiated distribution with bookshops including Foyles and Tate Modern. Additionally I have participated in live speaking engagements at festivals.

In this role I have helped prepare competition submissions for education, cultural and residential buildings for clients including Queen's College Oxford and the Guggenheim Foundation.I have also assisted with planning and pre-tender stages for residential and cultural buildings in central London and have site experience on Kings Gate and the Zig-Zag.

User Experience Design Immersive, Web Page, Digital/Multimedia And Information Resources Design

Diploma (Riba Part 2), Architecture

Ba, Architecture

Education record