Benjamin Swift Email & Phone Number

Seattle, WA, US

The Percolator team is expert with technology for supporter engagement and mobilization, with a focus on Salesforce. We work with nonprofit organizations and social benefit companies, determining what tools will serve them best and implementing the technology they need to flourish. We help organizations scale programs, win campaigns, and turn supporter.

• Implemented and trained staff on how to use the Non-Profit Starter Pack and Volunteers for Salesforce
• Designed customized solutions for various use-cases including: program registration, tracking progress of program participants, fundraising and grant-making
• Clients include: Rising Sun Energy Center, The Solutions Project, Village Community Resource Center, Rockwood Leadserhip Institute, Opportunity Junction, Citizen Engagement Lab, global Alliance for Incinerator.

Charlestown, MA, US

• Responsible for customizing Salesforce to increase efficiency, user experience and data quality
• Responsible for providing ongoing support to staff as needed

Charlestown, MA, US

• Managed the implementation of the Non-Profit Starter Pack
• Managed the implementation of Click and Pledge for Fundraising
• Managed the implementation of iContact Email Marketing
• Managed the website, social media accounts and the organizational blog
• Wrote and distributed press releases

Oakland, California, US

• Customized Salesforce to meet organizational needs
• Trained staff on how to enter data, run reports and build dashboards
• Paired SalsaLabs with Salesforce to organize letter writing campaigns targeting elected officials
• Coordinated mass emails through Vertical Response
• Managed the website, social media accounts and the organizational blog

Charlestown, MA, US

• Identified and tracked key organizational metrics using Salesforce
• Trained staff on how to enter data, run reports and build dashboards
• Maintained data quality using the APEX Data Loader and CRMFusion Tools

US

• Directed a grassroots fundraising office for the Democratic National Committee
• Built a team of over 25 activists to work on the campaign and trained them in grassroots fundraising
• Supervised 2 Assistant Directors and developed their skills as progressive organizers.
• Trained new directors to manage successful fundraising projects
• Managed recruitment operations at San Diego State University
• Bottom-lined foundational, legal, and logistical responsibilities including budgets, payrolls, daily tracking sheets, background checks, and campaign finance laws

Los Angeles, CA, US

• Prepared and led a 3-hour discussion once a week on the dynamics of race and ethnicity in American society
• Helped participants to work through conflict within the class and promote an open conversation around race and privilege