Ben Morse work email
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Ben Morse personal email
Experienced Technical Solutions Engineer with a demonstrated history of ensuring customer success in the healthcare software industry. I am a strong healthcare IT professional skilled in multi-tasking, cross-team collaboration, project management, and customer communications. My experience includes Epic EHR system, SQL, SolidWorks, Agile/scrum methodology, and communication with C-suite representatives of healthcare organizations.I have successfully led initiatives to re-design team-wide internal processes involving future-proofing and user experience decisions, and facilitated a merger between two $1B+ revenue hospital systems.In my next role I am looking to join a customer-focused team that is working in the healthcare industry with a focus on improving the quality of care, efficiency, and access to resources for patients and end users. I'm excited to embrace new challenges and eager to learn from my teammates.
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Sr. Customer Success ManagerCalico Care Jun 2022 - Present -
Technical Solutions EngineerEpic Jun 2018 - Mar 2022Verona, Wi, UsResolved technical software issues, advocate for customer success, and develop innovative solutionsCommunicated upcoming regulatory changes or new functionality with analyst teams and end usersLeveraged user feedback to identify shortcomings and push for functionality improvements Coordinated investigations across multiple disciplines and at various operational levels Primary technical support to 7 different home care and hospice agenciesAs a reportable investigator, assessed issues to determine their severity, frequency, workarounds, and overall impact on the entire customer base -
Exchange Student AssistantOffice Of International Education Aug 2016 - Aug 2018Coordinated communication and semester programming with over 30 partner schools and programsManaged social media accounts to effectively reach out and communicate with students Assisted in administrative tasks, such as event planning and scheduling
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Student WorkerF.M. Howell & Company Jun 2014 - Aug 2017Elmira, New York, UsResponsible for maintaining high level of efficiency and accuracy required for pharmaceutical packagingDeveloped multitasking skills by simultaneously inspecting parts while completing product assemblyInstructed new workers to get them up to speed and increase their efficiency -
Research AssociatePathology Dynamics Lab Nov 2014 - Dec 2015Developed the criteria for an Alzheimer's disease database based on a detailed understanding of mechanisms and research methodologiesTransferred data on ALS mouse models from research papers into a FileMakerPro database
Ben Morse Education Details
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Georgia Institute Of TechnologyBiomedical/Medical Engineering
Frequently Asked Questions about Ben Morse
What company does Ben Morse work for?
Ben Morse works for Calico Care
What is Ben Morse's role at the current company?
Ben Morse's current role is Sr. Customer Success Manager at Calico Care.
What is Ben Morse's email address?
Ben Morse's email address is bm****@****pic.com
What schools did Ben Morse attend?
Ben Morse attended Georgia Institute Of Technology.
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