Benjamin Sargent Email & Phone Number

Raleigh, Nc, Us

Raleigh-Durham-Chapel Hill Area

- Facilitate business readiness activities for enterprise initiatives, including process, training, communication, and risk assessments.- Realize $130K in yearly savings with implementation of new project management tool.- Identify approximately $450K in yearly savings in departmental process waste and transition improvement opportunities to the operational teams.- Use independent judgment and initiative to review, analyze, and develop solutions for business processes and identify and quantify business impact of solutions, balancing customer experience, and operational efficiencies.- Apply Lean tools and frameworks to propose and implement a variety of process solutions to business problems.- Lead cross-functional teams to design and implement new tooling solutions.- Provide thought leadership through an Enterprise Project Delivery Model transformation by collaborating with a cross-functional group to develop future state processes.- Deliver work in an Agile landscape while maintaining and tracking status through Jira and Confluence.- Collaborate closely with business process consultant resources across the enterprise to maintain and enhance business readiness methodology to meet the needs of the new Project Delivery Model.

Raleigh-Durham, North Carolina Area

- Provided internal consulting for Blue Cross NC, working with the business as the delivery arm for enterprise-wide initiatives.- Collaborated with business stakeholders, business process consultants, business analysts, and business solutions architects on enterprise-wide initiatives to conduct business readiness activities.- Exercised Lean and Six Sigma principles both in business process improvement projects and data collection and reporting processes to ensure data and processes were as accurate and efficient as possible.- Ensured upstream data was clean and accurate to develop regular and ad hoc reports, including resource utilization reporting, status reporting, value creation reporting, and process impact reporting.- Utilized data analytics software to support and enable key business decisions while pulling data from a variety of systems, including resource management systems and SharePoint.- Organized and facilitated meetings, ranging from regular project team meetings to large process walkthroughs and Kaizen events.- Tracked and managed the completion of key project deliverables.

- Prepared solutions and reagents in cooperation with the graduate student research teams as member of technical support team consisting of faculty members and graduate students. - Assisted leadership team with new lab assistant onboarding process.- Managed inventory of essential laboratory and research supplies.- Achieved and maintained BSL2 and BSL2+ certifications required to conduct laboratory research.

- Assisted leadership team by performing select management tasks, including directing and supervising coworkers and managing department inventory.- Maintained high level of product knowledge, customer service skills, and sales ability while encouraging teamwork among fellow associates to deliver a customer-friendly and efficient customer service environment.

- Scoped, planned and performed edits and updates to website content using WordPress.- Managed project deliverables and met all project deadlines.

Bachelor Of Arts Degree, Political Science

Bachelor Of Arts, European History

Minor, Public Policy