Benjamin Talbot Email & Phone Number

Brigham City, Ut, Us

Clearfield, Utah, United States

Review and approve undergraduate studies for correct software (Sona Systems) setup after IRB approval. Assistant in the Department of Psychological Science to all professors for clerical/office duties.

Boerne, Texas, United States

Process and adjust claims for USAA property claims as part of a team of 50 workers.Other responsibilities include:• Customer service responsibilities with members of USAA, including outbound and inbound calls.• Working with contractors on elements of their estimates to come to a price that is agreeable to both parties.• Process initial claims, supplements, and final invoices in all aspects of the claim process.• Use three different computer programs daily for estimating and claims handling.

Boerne, Texas, United States

Sold cars at a large car dealership, working with a team of 15 members.Other responsibilities include:-Converse with 20 or more customers daily through email, over the phone, and through text messages. -Consistently manage expectations of customers working with a budget. -Routinely search inventory for customers looking for a specific vehicle. -Manage and maintain my own schedule.-Exceed expectations regarding daily tasks and follow-ups with customers. -Up-sell the customer with accessories and car protection packages. -Mitigate profit losses in negotiations with the customers.

Bountiful, Utah

I manage all the IT needs for a 50+ company as the sole employee in the IT department, managing nearly 50 computers, a printing network, and two file servers.Other responsibilities include:-Run low voltage wiring for LAN-Building maintenance-Run piping for RO system -Order parts as needed-Troubleshoot variety of computer problems-Set up restrictions and user profiles for new computers-Repair broken computers-Manage other employees on behalf of owner on various projects-Conduct various employee trainings regarding software programs, including on-boarding trainings for new employees-Create business cards and various other media for the company

Bountiful, Utah, United States

Facilitate treatment for patients with OCD and anxiety disorders in an intensive outpatient program as part of a small 5-10-person team.Other responsibilities include:-Working directly with patients during their treatment.-Teach skills groups to help patients understand the treatment process.-Support patients during emotional crisis, panic attacks, and different difficulties daily.-Audit files to ensure accuracy and check for verification. After identifying how lengthy the process was, I was able to help the company transition to an online filing system, saving the company 8 working hours daily in auditing for the team. Doing that lead to the creation of the IT position I occupied so I could improve the company with technology further.

Kaysville, Utah

A Manage the office needs of a small-sized, family-owned plumbing company. I worked daily with a management team of 8, and consistently worked with 20 plumbers in dispatch as well.Other responsibilities include:-Answer a multi-line phone system regularly.-Screen calls and transfer to the appropriate party.-Scan thousands of documents while transitioning from paper filing system to electronic filing system, saving the company time in finding aged accounts and expediting the dispatch process.-Schedule appointments daily.-Receive payments for invoices in person and over the phone-Assist in the warehouse with organization and stocking.-Compile safety data sheets for OSHA compliance.-Dispatch employees to urgent and emergency jobs.-Use QuickBooks daily to receive payments, type work orders, create invoices, and type purchasing orders.-Create templates in QuickBooks to expedite processes.-Places orders for, receive, and organize orders for office supplies.-Input employee time sheets for payroll.