Benjamin Tassone Email & Phone Number

Canberra, Australian Capital Territory, Australia

‘On Again Computer Services’ is a locally owned and operated Canberra business specializing in onsite computer services. By choosing us you are supporting a local Canberra business.We offer a generous ACT Seniors Card and pension card discount, we don’t charge extra for same day appointments or to service business customers.I have been working in the information technology service industry for over 20 years. And has a range of industry and vendor certifications and training including: Microsoft Certified Professional, Apple certification, Dell Solutions 3000 engineer, Quantum Certification, EMC certified technician, CompTIA Server+ Certified.When servicing your computer, we take great care to respect your privacy and treat all data with the upmost care. Our technicians have passed a police check and have working with vulnerable people registrations.We pride our selves on quick and quality computer repairs. As well as value for money performed by highly experienced technicians.

Service and repair home and business computers.

Act

Role Function: Client Services/Support Role Family: Service Delivery Technicians Role Description:Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer sites. Diagnose and resolve product performance problems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services (Systems Engineering) or problem escalation. Maintains a functional understanding of company service solutions.

Act

Field Engineer Servicing client, Unisys Australia for DELL Computers DELL laptop and workstation repair. DELL installation and recertification. Hardware replacement and re-image systems. Travel to client to complete onsite work. Report on all work carried out.

Mildura

Computer service technician Repair software and hardware problems. Repair XP, Vista and Windows 7 Configure internet and network connections. Diagnose and replace faulty hardware. Laptop, PC and Server. Install programs and backup and restore data. Recover data from faulty hard drives and flash storage. Prepare and install new computers. Administer 2003 server networks. Install 2003 SBS Server and configure active directory. Implement network and POS solutions Install server and client antivirus and mail security. Check server logs, and maintain servers. Maintain server backups and internet security. Repair software problems via remote connection. Answer client question relating to their system. Provide help with MS Office applications. Complete onsite service and warranty work. Answer telephone. Provide sales assistance Operate cash register, and EFTPOS. Manage workflow and customer accounts. Maintain clean and organized working environment. Maintain work and customer records.

Diploma In Information Technology, Software Development - Java

Certificate Iii In Information Technology, Network And System Administration/Administrator