Benjamin Tomko Email & Phone Number

Burlington, Vermont Area

Burlington, Vermont Area

Servant leader for 6-12 software engineering scrum teams. Investigated and executed on areas of improvement, captured key metrics to understand department health and output, communicated with stakeholders, lead scrum of scrums, uncovered and escalated impediments, contributed to quarterly and continuous planning readiness, managed risk, and alleviated bottlenecks. Fostered and contributed to communities of practice. Encouraged collaboration between Product and Engineering leadership. Coached Scrum Masters on Agile practices and mindsets.

Burlington, Vermont Area

Responsible for leading the Agile process for two software development teams simultaneously. Ensure teams are self-organizing and predictable. Play a key role in facilitating Agile ceremonies: sprint planning, backlog grooming, daily stand-ups, retrospectives, and sprint reviews. Foster team collaboration and communication, collect metrics to drive improvement, facilitate cross-team and cross-department coordination, mediate internal team conflicts, and triage escalated work. Act as a mentor to other Scrum Masters by sharing experiential Agile knowledge. Facilitate and contribute to developing processes and best practices to improve efficiency within the teams and the department.

Burlington, Vermont Area

Managed software development projects with cross-functional engineering teams to define requirements, strategy and timelines. Lead projects through design, production, delivery, and support. Communicated with clients, internal teams, and leadership on roadmaps, progress, and scope change. Provided project leadership, managed project risks and tradeoffs, and balanced business needs versus technical constraints.

Burlington, Vermont Area

Responsible for the implementation and quality of new website projects and their successful launch. Served as a primary liaison for VIP clients, pilot programs and escalated projects and tasks. Advised on the presentation and functionality of websites, and worked with the various internal teams to execute the finished product. Acted as a mentor to other Project Managers by sharing experiential knowledge of all phases of operations, products, tools, and procedures. Contributed to developing processes and best practices to improve efficiency, interdepartmental communication, and customer satisfaction. Built strong relationships and comprehension across all departments.

Burlington, Vermont Area

Responsible for the management and direction of the Neighborhood Networks Program at the Burlington Housing Authority--a program that establishes community technology centers. Duties included site management, development and proposal writing, budget oversight, grant reporting, community outreach, hiring and supervision of staff, volunteers and instructors, curriculum creation and enhancement, client consultation and counseling, website creation and upkeep, and computer and network maintenance.

South Burlington, Vt

Gained valuable experience for an e-commerce management company. Various duties included researching and resolving client issues/requests, communicating information from clients to appropriate internal divisions, monitoring web functionality, generating sales orders, reporting, and product selection. In direct contact with clients such as Food Network, New Yankee Workshop, Putumayo World Music, IFC, and Palm Pictures.