Ben Tully Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Having recently fulfilled the role of Business Operations Manager for Ceremony Cacao Pty Ltd, I revamped and marketed the product, implemented business management processes to improve the customer journey and align with company values and growth targets, and partnered with the CEO to review the existing product and processes, discuss the strategy, and brand objectives.Skilled in product management, I assisted with the product rebranding which included product packaging, budgeting, inventory management, and product delivery.To align the company with its new executive vision and mission, I redesigned the website and social media platforms and obtained new packaging designs.Experienced in financials, I created financial reports to ensure an accurate representation of the entities financial position.

Sydney, Australia

Successful in the consistent achievement of sales targets and bringing in new business, I took the lead on the delivery of sales pitches, negotiations, and investment strategies for potential clients and investors. Experienced in relationship management, I created a network of B2B partnerships to enhance brand awareness and built the client base for the rollout of the company's investment platform. Skilled in team leadership, I mentored and trained new staff in best practices, operational procedures, and the Bond market to ensure the delivery of company standards and values.Within this role, I also researched and developed a business case presentation that was adopted and used by all sales team members and the founders.

Took some time off work to go and explore the world. Travelled across Australia, New Zealand, China, Europe and the United States.

Sydney, Australia

To ensure the provision of accurate and timely operational support, I managed the current client portfolio and built client relationships with all stakeholders to resolve conflicts throughout the policy renewal and claims process.Within this role, I secured a 5% lower premium for clients as part of a 600k Insurance scheme, undertook a ‘customer journey’ project to identify client pain points, optimised client service delivery, and improved user experience with particular insurance products.

Sydney, Australia

Promoted to Finance and Operations Manager within just 6 months, I financially controlled and presented Strata Plans which included budgeting, forecasting, and quarterly and yearly reports. This required me to attend various meetings, offer support with marketing and events management, the creation of a marketing calendar and company collateral, and the execution of marketing campaigns through various channels. As an avid communicator, I strengthened stakeholder relationships via prompt responses and the management of issues through to resolution.Committed to continuous improvement, I identified organisational process gaps, recommended administrative solutions, and initiated an audit of the prevailing Strata portfolios to align with new operational and financial procedures which achieved a 95% retention rate and an increase of 5% in the company revenue.

Sydney, Australia

Cfa Exam Level I

Passed Level I of the CFA Program

Bachelor Of Commerce (B.Com.), Marketing

Diploma Of Insurance Broking

Higher School Certificate

Bachelor Of Commerce - Bcom, Marketing