Benjamin Vanderaa Email & Phone Number

Corona, California, United States

Corona, California, United States

• Updated inventory management processes to reduce obsolete inventory by $3000 over 6 months
• Generated $32,000 of revenue by selling excess inventory
• Scaled production by 20% over 13 weeks to meet daily production targets
• Wrote job descriptions and operating procedures for newly created material handler positions
• Implemented visual manufacturing, 5S, and Lean/Six Sigma Principles
• Assisted with new product introduction and ad hoc production support tasks

Boston

• Used technical problem solving skills to address customer questions about our email marketing platform
• Provided technical and strategic insight to help customers achieve the best value from our tools
• Educated our customers on how to leverage a data driven approach to email marketing to increase the return on investment from our platform
• Communicated with customers by email, live chat, and telephone
• Applied my education as an Industrial Engineer and worked collaboratively with my teammates to drive process improvements and increase the number of cases solved per month

Chelmsford, MA

• Adapted new tool and redefined programming standard operating procedures to reduce program generation time by 60%
• Provided technical expertise during manufacturing review meetings with senior engineers, product managers, documentation staff, and company ownership to anticipate and solve manufacturing issues prior to building.
• Provided Project Management services while installing a new industrial washer and a new selective solder machine to ensure accurate installation on schedule and in budget
• Met with equipment vendors to compare our manufacturing requirements to machine capabilities
• Interacted with customers to solve design for manufacturability issues thereby ensuring accurate and timely delivery of products
• Streamlined build documentation to aid operator understanding and reduce defects

Reading, MA

• Interfaced with customers to generate quotes for required labor
• Worked on continuous process improvement within company efforts
• Fixed bicycles brought in for repair by customers
• Placed and managed special orders for parts and materials.

Lowell, MA

• Worked on six projects that aided Service Engineers with process improvement, including scalability and redesign, for use by the wider Kronos organization
• Tracked daily managed release of high-profile software version
• Redesigned the layout and tagging structure of files stored for Services use in SharePoint online
• Set up virtual machines for students of internal e-learning coursework
• Helped to manage the database of XML code for providing baseline solutions to Kronos customers

• Organized the lifeguard rotation and made weekly adjustments depending on staff changes
• Led a team of 12 swim instructors
• Taught swim lessons to children ages 3-16