Benjamin Varner Email & Phone Number

I was responsible for leading daily operations by coordinating tasks of administrative employees and drivers to ensure rapid, accurate delivery of equipment, materials, and resources.• Recruited, hired, trained, coached, and processed payroll for 55 employees.• Plan, implement and oversee the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures.• Conduct ongoing safety audits, meet with individual staff members, attend company safety meetings and participate or direct other work activities designed to promote work safety and encourage continuing education among staff members.• Provided staff training and appraisals, resolved discipline and grievance issues, and HR disciplinary records.• Implement changes to transportation services, policies or scheduling as needed.• Expanded cross-functional efforts by collaborating across departments on priorities.• Optimized savings by comparing vendor prices and driving competitive negotiations.• Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy.• Collaborate with staff members and fellow managers to create, modify and implement goals, procedures, policies and objectives when the opportunity presents itself.

Greater Atlanta Area

I was responsible for building relationships with customers and suppliers to improved office operations by automating client correspondences, recordkeeping and assets tracking, and data communications. By working directly all parties to negotiate contractual standards my stations OTP percentage improved from 66% to consistently reporting 95% and above monthly. • Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy.• Recruited, trained, and mentored top-performing teams, including on boarding new employees, and handling new hire orientations. • Performed statistical analyses to gather data and forecast needs.• Collaborate with staff members and fellow managers to create, modify and implement goals, procedures, policies and objectives when the opportunity presents itself.• Developed standard operating procedures for administrative employees. • Developed process improvements and supported long-term business goals. • Coordinated work processes to boost revenue and reduce production time. • Delivered feedback to decision-makers regarding staff training and performance. • Expanded cross-functional efforts by collaborating across departments on priorities.• Optimized savings by comparing vendor prices and driving competitive negotiations.• Managed all costs, billing, and resolution of financial discrepancies.

Djibouti, Africa

Proficiently trained and managed a multinational team of 15 members that were responsible for planning, inspecting, documenting, approving, and transporting government assets in and out the country utilizing multiple forms of transportation in accordance with international regulations. - Determines eligibility, clearance requirements and documentation to include the inspection of all cargo, mail, and personnel in preparation for movement via the Defense Travel System, The Air Mobility Command, The Military Sealift Command, and or various Commercial conveyances 24 hours a day 7 days a week.- Provides incoming and outgoing fleet cargo support for in port replenishing of visiting ships.- Ensures that all fleet cargo is scanned, segregated, sorted, and repacked according to Consignee, CASREP and Transportation Priorities (TP1, TP2, and TP3) bearing in mind all Hazardous Material and local guidelines.- Performs Hazardous Material and Customs and Border Clearance inspections as needed to ensure compliance.- Produces and maintains and stores all pertinent documents IAW all military and locally produced guidelines.- Assist in accepting, processing, customs clearing, inspecting, palletizing, breaking down, transferring, distributing, storing, tracking and loading over 3,000,000 lbs. of cargo per month IAW all appropriate regulations and guidelines.- Responsible for collecting and analyzing data obtained through product examination and trend identification.- Responsible for replying to and implementing corrective actions required in response to identified nonconformance's.

Djibouti, Africa

Experience in functions such as loading and unloading aircraft; operating automated or manual materials handling equipment (MHE) and other loading equipment. Excellent customer service representative- assisting over 7000 customers with registering and distributing cargo on a monthly basis. Verifies eligibility of cargo and mail offered for airlift. Ensures all cargo documentation, packing, labeling and marking requirements and all border clearance requirements have been met. Prepares completes, and maintains air movement records and reports using GATES (Global Air Transportation Execution System) and any other required system. Determines and implements necessary safety and security precautions for handling and storing dangerous materials, special handling hazardous cargo, mail, and baggage. Prepares and maintains weight and balance records. Selects, assembles, palletizes, and transports aircraft cargo loads to and from aircraft and storage areas in accordance with applicable Military Regulations. Assist in palletizing, processing, accepting, distributing, storing, tracking and loading over 2,000,000 lbs. of cargo per month.

Keesler Afb, Ms

 Establish procedures for loading passengers and cargo aboard aircraft, process passengers, and prepare records and reports. Determine and implement necessary safety and security precautions for handling and storing dangerous materials, special cargoes, ordinary mail, registered mail, and baggage. Preplan and compute aircraft load distribution. Supervise use of materials handling equipment, and cargo loading and unloading operations. Pack cargo parachutes, rig airdrop platforms, and load aircraft performing aerial delivery tactics. Prepare, complete, and maintain air movement records, documents, reports, travel forms and weight and balance records. Complete actions to requisition, store, and issue expendable and non-expendable items for use on aircraft.